Student Helpzones 

Student Services has established a Student Helpzone within each faculty where students can go to receive advice, support and assistance on any issues that they may be facing. 

The Helpzone staff are available to answer your queries and find solutions to your problems. For academic advice, help with personal and welfare issues, information about any of the university's other services or to find the answer to any other query you may have please drop in to any Helpzone. Your can contact the Helpzones by telephoning 01242 714444 or by emailing one of the Helpzones below.



We are here to help, just ask.


Francis Close Hall Student Helpzone

Student Helpzone Manager - Susana Franklyn
Student Helpzone Adviser - Nicky Bon, Yolanda Megroff and fay Shaw
Telephone: 01242 714444 ext 1

Oxstalls Student Helpzone

Student Helpzone Manager - Lynn Rushmer
Student Helpzone Advisers - Nikki Bowen and Fay Shaw
Telephone: 01242 714444 ext 2

Park Student Helpzone

Student Helpzone Manager - Julie Wintle
Student Helpzone Advisers - Luisa Jessup, Yoanda Megroff and    Rachel Wilson
Telephone: 01242 714444 ext 3

How We Can Help

Personal and Welfare Issues

We can provide help with issues regarding:

  • General Welfare
  • Accommodation
  • Faith
  • Disability Service
  • Medical Support
  • Mental Health and Well Being
  • Counselling
  • Finance
  • Childcare Advice

Academic Advice

We can answer most academic queries, including advice on:

  • Registering for modules
  • Progressing through your course
  • Recording mitigating circumstances

Other Services

The Helpzones are a hub for other university services such as:

  • Careers
  • Sport
  • Students' Union
  • Music and Drama

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.