What happens if I forget my username or password?
If you enter the wrong username or password you will be prompted to click on the ‘Forgotten your details’ link. Select the link, enter your email address and indicate which information you need from the dropdown list. A temporary username or password will be sent to you (normally within 30 minutes) and the next time you sign in you will be asked to reset your username or password.
If you enter the wrong user name or password three times your account will be locked. You will need to wait 10 minutes for your account to be active again when you will be able to use the ‘Forgotten your details’ link as described above.
Can I edit my personal details?
Yes. Sign into your account and select the ‘Edit user profile’ link. Amend your details as required and click ‘Save’. You can also change your password and email address on this page.
Can I delete my account?
Yes. Using the ‘Edit User Profile’ link you can delete your information from our site by following the on-screen instructions. Should you choose to delete your account all your applications will be withdrawn. If you wish to apply for jobs in the future you will need to complete the registration process again.
Do I have to apply online?
Yes, all applications should be submitted online. Please contact our HR department via email email@example.com or call us on 01242 714111 if you have a disability that makes it difficult for you to apply.
Why do I need to complete an application form?
The application form is the first part of the selection process and will be used to select candidates for interview or the next step in the process. We use an application form to ensure a fair and consistent selection process. All personal details are separated from the application form before they are reviewed by the selection panel.
Can I change my application form after I have submitted it?
No. You can save your application at each step before you submit it. Once you are happy with your application, and have attached the downloaded Application for Employment Form, plus any other relevant documents you wish to include, click the ‘Submit’ button. You will then be prompted with a message explaining that once an application has been submitted it cannot be changed. You will be asked to confirm the submission or cancel the request. Should you decide that you do not want to proceed with the application you can withdraw it at any stage of the process.
How do I withdraw an application?
You will need to sign into your account and select the application you wish to withdraw. Click on the ‘Withdraw Application’ button on the right. Please select the reason for the withdrawal and click on the ‘Confirm Withdrawal’ button. You will receive confirmation that your application has been withdrawn.
How will I know you have received my application form?
Once you submit an application you will receive an email to confirm receipt. If you do not receive an email, please email firstname.lastname@example.org or call us on 01242 714111.
Can I view my application form after submitting?
Yes. When you submit your application an acknowledgement email will be sent to you. If you have chosen to receive a copy of your submitted form, this will be attached to the confirmation email.
Can I print my application form before/after submitting?
Once you have received the acknowledgment email you will be able to print the copy sent to you.
What happens to my application once it has been received?
Once the vacancy has closed and the shortlisting has been completed, we will contact you, via email, to confirm whether you have been shortlisted for an interview or not.
I saw a vacancy on your site last week and it has now gone – can I still apply?
Job vacancies remain active until 23:59 on the closing date or earlier if it is withdrawn. If a vacancy is no longer available on the website you will be unable to apply for the job.
I would like to work at the University but there are currently no jobs available that match my skills and experience. Can I send an application form anyway?
You can only submit an application form by applying for an advertised job.
Will I get feedback on my application/interview if I am unsuccessful?
All interviewed candidates will receive feedback from a member of the interview panel. We are unable to provide feedback to all non-shortlisted applicants due to the high number of applications received.
Will the University pay my travel expenses?
Eligible candidates can claim back their interview expenses, within certain limits, and need to consider the most cost effective means of attending interview. Non-UK applicants will be reimbursed from port of entry into the UK. If you are eligible to claim your travel expenses you will be sent an interview expense form which should be completed and submitted, with relevant receipts, within one month of the interview date. If you would like full details about eligibility and how to claim, please email email@example.com or call us on 01242 714111.
I am not a British or European Economic Area (EEA) national – can I still apply for a vacancy?
Yes, if you have a current visa.
If you need to apply for a visa to work in the UK the University would need to sponsor your visa application. Not all jobs advertised by the University would meet the necessary criteria to allow sponsorship. To find out if you require a visa to work in the UK you can use the UK visa and immigration online tool. Full information about your rights to live and work in the UK is available from the UKVI website.
How can I find out about job opportunities at the University of Gloucestershire?
All our vacancies are advertised on the University website.
Who should I contact if I have an enquiry?
Please email firstname.lastname@example.org or call us on 01242 714111. Our office hours are 8.30 to 17.30 Monday to Thursday and 8.30 to 17.00 on Friday.
I would like to provide feedback on the service I have received, who should I contact?
Please email email@example.com or call us on 01242 714111.