Student Helpzones 

Student Services has established a Student Helpzone within each faculty where students can go to receive advice, support and assistance on any issues that they may be facing. 

The Helpzone staff are available to answer your queries and find solutions to your problems. For academic advice, help with personal and welfare issues, information about any of the university's other services or to find the answer to any other query you may have please drop in to any Helpzone. Your can contact the Helpzones by telephoning 01242 714444 or by emailing one of the Helpzones below.

We are here to help, just ask.

Student Helpzone Logo

Pittville Student Helpzone
Student Helpzone Manager - Susana Franklyn
Student Helpzone Adviser - Nicole Warfield
Email: helpzonepittville@glos.ac.uk
Telephone: 01242 714444 

Francis Close Hall Student Helpzone
Student Helpzone Manager - Anna Hay (acting)
Student Helpzone Adviser - Yolanda Megroff
Email: helpzonefch@glos.ac.uk
Telephone: 01242 714444

Oxstalls Student Helpzone
Student Helpzone Manager - Liz Rudge
Student Helpzone Advisers - Nikki Bowen and Fay Shaw
Email: helpzoneoxstalls@glos.ac.uk
Telephone: 01242 714444

Park Student Helpzone
Student Helpzone Manager - Julie Wintle
Student Helpzone Adviser - Nicky Bon
Email: helpzonepark@glos.ac.uk
Telephone: 01242 714444 

How We Can Help

Personal and Welfare Issues

We can provide help with issues regarding:

  • General Welfare
  • Accommodation
  • Faith
  • Disability Service
  • Medical Support
  • Mental Health and Well Being
  • Counselling
  • Finance
  • Childcare Advice

Academic Advice

We can answer most academic queries, including advice on:

  • Registering for modules
  • Progressing through your course
  • Recording mitigating circumstances

Other Services

The Helpzones are a hub for other university services such as:

  • Careers
  • Sport
  • Students' Union
  • Music and Drama

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University of Gloucestershire, The Park, Cheltenham, Gloucestershire, GL50 2RH. Telephone +44 (0)844 8010001.