Pittville Student Village Arrival information 2024/25

hen can I move into my Halls of Residence?

Pittville halls of residence move-in will take place over 4 days from Wednesday 11 to Saturday 14 September 2024.

Why are there four move-in dates at Pittville Student Village? This is due to the number of students moving into our Pittville Student Village accommodation.

Late Arrivals: If you plan to arrive later than 4pm on Saturday 14 September, please complete this simple form to confirm the details on our Microsoft Form. We will then provide alternative arrival instructions in late August/early September.

Please note that we are unable to accommodate arrivals earlier than 10am Wednesday 11 September*.

*PGCE students: we are aware that your course may start earlier than the dates above. Please be assured that your halls of residence room will be available to you before your studies start. Please email hallsallocations@glos.ac.uk if you are a PGCE student in the position. We will then be able to amend your contract to an earlier date.

Booking an arrival slot

Once you have fully accepted your room offer, you will be able to book an arrival slot within your halls portal (see instructions below.) There will be hourly slots available between 10am to 4pm on each move-in day. It is a compulsory requirement to book an arrival slot. There are a limited number of slots per hour to manage the number of people on site at one time. Therefore, we recommend you book early to get your desired slot.

You can access this booking system as follows:

• Log into your halls portal
• Click the ‘Arrival booking’ tab
• Select a date and timeslot from those available.

Friends and family should aim to leave site by the end of the booking slot to help control the number of people and vehicles on site.

Where do I collect my keys?

Laurie Lee reception
Pittville Student Village
Albert Road
GL52 3JG

View maps and halls addresses for all halls.

Key collection: On arrival, please report to the above key collection point. Here you will receive your keys and student card. A halls welcome pack will also be provided in your room. This pack will include your halls handbook along with other useful information.

Frequently Asked Questions

Will I get charged if I move-in on an earlier booking slot? NO, you will only be charged from your contract start date of Saturday 14 September. So, if you choose to move-in from Wednesday 11 September you will NOT be charged for these additional nights.

Will Halls be quiet if I chose to move-in early? It is difficult to tell which date students will choose to move-in. However, it is likely that halls will be quieter on the earlier dates. If this concerns you, we recommend choosing a later arrival date. You might also want to communicate with other students via the Pittville Halls Facebook page (see below) to find out when housemates are planning to arrive.

What will my postal address be and where are my halls? Your postal address will be your halls/block name and room number followed by the halls of residence address. This page also features a map of Cheltenham and Gloucester showing the locations of all University of Gloucestershire halls of residence.

Could you help me with directions? You can plan the journey to collect your keys by entering the Pittville postcode: GL52 3JG into Google Maps.

How do I enroll before arrival? The University will send you information about enrolling during the Summer. Completing the enrolment process ensures your University student card will be available for collection on move-in day.

Why do I need to collect my student card on arrival? All Pittville Halls of Residence are accessed via student card, so you need this card. Your ID is also used to access other services along with getting discounted bus access.

Is cleaning provided in rooms and communal areas? No, a cleaning service will be provided in the stairwells, However, it is the students responsibility to keep rooms, kitchens, communal areas and corridors and communal toilets (where provided) clean along with transporting rubbish and waste to the relevant bins.

Is bedding included and what size is my bed? Bedding is not provided. All Pittville rooms* feature a 3/4 size bed (also known as a small double.) These beds are 120cm X 190cm/ 4′ X 6’3″ in size.

*Pittville Studio rooms feature a standard size double bed.

I have accepted my room but no longer require it, what should I do? Please email accommodation@glos.ac.uk as soon as possible. If you notify us by 10am on Friday 30 August 2024 your contract will be ended, and the £200 Advance Rent Payment fee will be returned to you. After this date (i.e., within two weeks before the licence period commencement) if notice is received the University will return the Advance Rent, minus any deductions incurred from late notification, including but not limited to the reasonable costs of additional marketing of the room and the licence is ended.

If you notify us on or after your contract date (Saturday 14 September 2024) or move into halls on Wednesday 11 September, you will be liable for rent for the year unless a suitable replacement student is found. See your halls of Residence terms & conditions for full details.

Where can my family/friends park to unload on arrival? You should be able to park close to your halls on arrival. However, once unloaded within your 1-hour arrival slot you will need to move your motor vehicle to an external car park immediately. The Cheltenham Racecourse is just down the road from Pittville Student Village and features a large car park. Please note that the specific time slots for each Halls are in place to assist with parking and ease congestion along with ensuring safety so please arrive within the booked timeslot.

How do I access the internet in my room/halls? All Pittville halls rooms feature wired and Wi-Fi internet. Access instructions will be provided in your halls handbook and welcome pack.

What activities will be taking place on each move-in day? There will be a welcome event taking place. More details will be provided during the summer period.

Will there be a Welcome Talk for halls students? Yes, your Residential Support Adviser (RSA) will hold a welcome talk at the end of each move-in day and further details will be provided during the summer period. Your RSA will also be producing a halls Induction video which will be sent to you by email during the summer period.

How much does halls cost? You can find full information regarding 2024/25 halls rent here.

How is rent taken for halls of residence? Rent is paid in three instalments via direct debit on:

1st Instalment: October 7 2024
2nd Instalment: January 13 2025
3rd Instalment: May 12 2025

This is to coincide with when students receive their loans.

What support is offered to halls students? The residential support team are responsible for pastoral support to residential students living in halls. Our Residential Support Advisers (RSA’s) are on hand to assist you with a variety of issues that may arise while living in halls of residence, including welfare.

Nicole Warfield: Park Villas & Challinor and Pittville Student Village; all Original blocks & Foley Townhouse
07801183626
nwarfield@glos.ac.uk

Jon Bull: Hardwick Halls of Residence, Pittville Student Village; Crook, Mason, Moore, Parker, Potter and Raikes Enhanced blocks
07801183628
jbull2@glos.ac.uk

Harry Hawkins: Oxstalls & Ermin Halls of Residence and Pittville Student Village; Henley & Thursby Townhouses & Jones Enhanced Block
07801183634
hhawkins@glos.ac.uk

RSA’s work 11.30am-7:30pm – Monday to Thursday & 11.30am-7pm – Friday

Halls are also supported by 24/7 security, cleaning and maintenance teams who aim to make your stay as productive and enjoyable as possible.

How to register with a GP: We will be sending out information to you via email in August 2024 to register with your local doctors’ surgery before arrival. You can find out more about your local surgery below:

For those students living in Cheltenham, the Underwood Surgery provide a full range of general medical services.

What do I need to bring? You can find this information on our guide.

Is it possible also to stay in halls again during the second year? Yes, students can live in Halls for each of their academic years. Information regarding returning to Halls for the next academic year will be sent to Halls students in November 2024.

Can I extend my stay in Halls after my 2024/25 halls contract ends in June 2025? Short extensions will only be agreed if the course requires it. However, there will be halls options available during the summer period for students who want to remain, but this would involve moving to a different Halls complex. An email will be sent to all halls students regarding summer accommodation options in March/April 2025.

I have a car; can I bring it with me if I live in halls? Unfortunately, students living within halls of Residence are not allowed a car in Cheltenham or Gloucester. The only exception is normally for students with disabilities or medical conditions. Permission is only given once a letter from a medical professional is provided specifically stating the need for a motor vehicle due to a medical condition/disability.

Do I need to get room insurance if I live in halls? All University managed halls room comes with basic contents insurance through Endsleigh. More details will be sent to incoming halls students during summer 2024 but you can find out what is covered on our guide.

Do I need a TV licence if I live in halls? Yes, if you have a TV in your room or watch content on any other device. Full information can be found on the TV licence website.

Is there a bus service that runs between campuses? Yes, the N bus service runs regularly during the day between Cheltenham University Campuses (including Pittville.) The 94 bus service runs between Cheltenham town centre to Oxstalls Campus and onto Gloucester city centre. It currently costs £2* per journey.

*Price based on the 2023/24 academic year.

Can I find out who I will be living with in September 2024? Unfortunately, we cannot share who you are living with due to data protection. However, we will have 2024/25 halls Facebook groups so you can get to know your new housemates on there. Full details below.

Facebook: Why not join our official 2024/25 Facebook page for your halls complex? This is a great way to meet your future hall-mates before arrival! We will also be updated these pages with the latest accommodation news. Simple open the link below for your halls complex and select ‘Join Group.’ Accommodation staff with then authenticate and provide access during office hours Monday to Friday.

Pittville Student Village Facebook group

Please note that you will only be authorised access you the halls complex you are housed. Any external advertising posted by users will be removed and ongoing issues may lead to users being removed.

Is it possible to view my halls room? Unfortunately, we are unable to offer halls tours apart from the ones provided on University open days. However, we also offer a comprehensive list of virtual tours that are accessible online anytime.