{"id":12686,"date":"2023-02-14T14:56:51","date_gmt":"2023-02-14T14:56:51","guid":{"rendered":"https:\/\/www.glos.ac.uk\/information\/knowledge-base\/arc-frequently-asked-questions-copy\/"},"modified":"2024-02-13T10:07:16","modified_gmt":"2024-02-13T10:07:16","slug":"frequently-asked-questions-uniform","status":"publish","type":"ht_kb","link":"https:\/\/www.glos.ac.uk\/information\/knowledge-base\/frequently-asked-questions-uniform\/","title":{"rendered":"Frequently asked questions &#8211; uniform"},"content":{"rendered":"<div class=\"wp-block accordion \">\n\t\t\t\t<ul class=\"accordion__wrapper\">\n\t\t\t\t\t<li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_6314\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_6314_0\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_6314_0\" aria-expanded=\"false\" aria-controls=\"accordion_group_6314_0\" role=\"button\" for=\"accordion_group_6314_0\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>My uniform is damaged, can it be replaced?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_6314_0\">\n\t\t\t\t\t\t<p>Yes, you need to send a picture of the damaged uniform along with the sizing of the uniform required to <a href=\"mailto:uniform@glos.ac.uk\">uniform@glos.ac.uk<\/a> Please ensure that you include your student number and course in the email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_6314\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_6314_1\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_6314_1\" aria-expanded=\"false\" aria-controls=\"accordion_group_6314_1\" role=\"button\" for=\"accordion_group_6314_1\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>Can I purchase additional uniform?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_6314_1\">\n\t\t\t\t\t\t<p>Yes, please use the following link: <a href=\"https:\/\/store.glos.ac.uk\/product-catalogue\/learning-materials-merchandise\/merchandise\" target=\"_blank\" rel=\"noopener\">https:\/\/store.glos.ac.uk\/product-catalogue\/learning-materials-merchandise\/merchandise<\/a><\/p><p>If the uniform you wish to purchase isn\u2019t displayed please email <a href=\"mailto:uniform@glos.ac.uk\">uniform@glos.ac.uk<\/a> with the uniform you want to purchase, you will then be given details of how to buy uniform direct from the supplier at the university rate. Please ensure that you include your student number and course in the email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_6314\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_6314_2\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_6314_2\" aria-expanded=\"false\" aria-controls=\"accordion_group_6314_2\" role=\"button\" for=\"accordion_group_6314_2\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>My uniform no longer fits, what should I do?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_6314_2\">\n\t\t\t\t\t\t<p>If your uniform no longer fits please contact <a href=\"mailto:uniform@glos.ac.uk\">uniform@glos.ac.uk<\/a> and they will be able to assist you in purchasing new uniform. Please ensure that you include your student number and course in the email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_6314\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_6314_3\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_6314_3\" aria-expanded=\"false\" aria-controls=\"accordion_group_6314_3\" role=\"button\" for=\"accordion_group_6314_3\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>I have lost my name badge, can it be replaced?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_6314_3\">\n\t\t\t\t\t\t<p>Please email <a href=\"mailto:uniform@glos.ac.uk\">uniform@glos.ac.uk<\/a> with your student number and course and a replacement badge can be ordered.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_6314\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_6314_4\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_6314_4\" aria-expanded=\"false\" aria-controls=\"accordion_group_6314_4\" role=\"button\" for=\"accordion_group_6314_4\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>Can I swap uniform for a different size?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_6314_4\">\n\t\t\t\t\t\t<p>If the uniform is unworn and still with the original tags and packaging yes. Please email <a href=\"mailto:uniform@glos.ac.uk\">uniform@glos.ac.uk<\/a> Please ensure that you include your student number, course, the current size of your uniform and the size you wish to swap it to in the email.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\n\n<h2 class=\"heading wp-block-heading\"><strong>Learning Support Fund (LSF) <\/strong><\/h2>\n\n\n<div class=\"wp-block accordion \">\n\t\t\t\t<ul class=\"accordion__wrapper\">\n\t\t\t\t\t<li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_7431\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_7431_0\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_7431_0\" aria-expanded=\"false\" aria-controls=\"accordion_group_7431_0\" role=\"button\" for=\"accordion_group_7431_0\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>Where can I get the form from to fill out my claim?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_7431_0\">\n\t\t\t\t\t\t<p>You are able to download this direct from your LSF account. Unfortunately, the university doesn\u2019t have access to this form. If you are struggling to download the correct form, please contact the LSF directly.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_7431\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_7431_1\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_7431_1\" aria-expanded=\"false\" aria-controls=\"accordion_group_7431_1\" role=\"button\" for=\"accordion_group_7431_1\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>What is the millage rate? \u00a0<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_7431_1\">\n\t\t\t\t\t\t<p>The millage rate set by the LSF is currently <strong>0.28p <\/strong>per mile.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_7431\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_7431_2\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_7431_2\" aria-expanded=\"false\" aria-controls=\"accordion_group_7431_2\" role=\"button\" for=\"accordion_group_7431_2\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>Who do I send the form to?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_7431_2\">\n\t\t\t\t\t\t<p>Please send the scanned form along with any receipts in PDF format to <a href=\"mailto:hscplacements@glos.ac.uk\">hscplacements@glos.ac.uk<\/a> the form then be checked through and sent to the LSF. You will receive an email once this has been done. If there are any changes to be made on the form you will be contacted.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_7431\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_7431_3\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_7431_3\" aria-expanded=\"false\" aria-controls=\"accordion_group_7431_3\" role=\"button\" for=\"accordion_group_7431_3\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>How long will it take for the claim to be processed once sent to the LSF?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_7431_3\">\n\t\t\t\t\t\t<p><strong>\u00a0<\/strong>Claims will be processed within 25 working days from the date of receipt and payments will then be made within 10 working days.<\/p><p>Please allow these timescales to lapse before contacting the Learning Support Fund. We do advise that students check their accounts regularly for any updates regarding claims.\u00a0<\/p><p>If a payment has not been added to your account within 25 working days, we ask that you contact the Leaning Support Fund using the relevant links below:\u00a0 \u00a0<\/p><p>NHS LSF queries: <a href=\"https:\/\/www.nhsbsa.nhs.uk\/nhs-learning-support-fund\/contact-us\" target=\"_blank\" rel=\"noopener\">Contact us | NHSBSA<\/a>\u00a0<\/p><p>NHS Bursary queries: <a href=\"https:\/\/www.nhsbsa.nhs.uk\/nhs-bursary-students\/contact-us\" target=\"_blank\" rel=\"noopener\">Students &#8211; Contact us | NHSBSA<\/a>\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li><li class=\"accordion__item\">\n\t\t\t\t\t<input type=\"checkbox\" name=\"accordion_group_7431\" class=\"hidden hidden--fixed accordion_group_checkbox accordion_checkbox\" id=\"accordion_group_7431_4\" \/>\n\t\t\t\t\t<label id=\"accordion_group_label_7431_4\" aria-expanded=\"false\" aria-controls=\"accordion_group_7431_4\" role=\"button\" for=\"accordion_group_7431_4\" class=\"accordion__title base-text has-grey-light-background-color\"><span class=\"is-sr-only\">Toggle accordion<\/span><strong>Can anyone help me fill in the form?<\/strong><\/label>\n\t\t\t\t\t<div class=\"panel\" hidden aria-labelledby=\"accordion_group_label_7431_4\">\n\t\t\t\t\t\t<p>If you need further help to fill in the form, please contact <a href=\"mailto:hscplacements@glos.ac.uk\">hscplacements@glos.ac.uk<\/a> with your student number and course and help can be arranged.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Learning Support Fund (LSF)<\/p>\n","protected":false},"author":65,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"schools":[],"campuses":[],"subject_area":[],"ht-kb-category":[41],"ht-kb-tag":[],"class_list":["post-12686","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-practice-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/12686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/comments?post=12686"}],"version-history":[{"count":7,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/12686\/revisions"}],"predecessor-version":[{"id":15673,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/12686\/revisions\/15673"}],"wp:attachment":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/media?parent=12686"}],"wp:term":[{"taxonomy":"schools","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/schools?post=12686"},{"taxonomy":"campuses","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/campuses?post=12686"},{"taxonomy":"subject_area","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/subject_area?post=12686"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb-category?post=12686"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb-tag?post=12686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}