{"id":2258,"date":"2020-10-23T09:24:03","date_gmt":"2020-10-23T09:24:03","guid":{"rendered":"https:\/\/www.glos.ac.uk\/information\/?post_type=ht_kb&p=2258"},"modified":"2026-10-28T11:16:29","modified_gmt":"2026-10-28T11:16:29","slug":"academic-appeals-procedure","status":"publish","type":"ht_kb","link":"https:\/\/www.glos.ac.uk\/information\/knowledge-base\/academic-appeals-procedure\/","title":{"rendered":"Academic Appeals Procedure"},"content":{"rendered":"\n
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If you require this document in an alternative format please contact appealsandcomplaints@glos.ac.uk<\/a><\/p>\n\n\n\n

1. Introduction<\/h2>\n\n\n\n

1.1<\/strong> Within this procedure, the term \u2018student\u2019 includes current students and former students who are eligible to submit an academic appeal within the timescales set out in Section 10.<\/p>\n\n\n\n

1.2<\/strong> An academic appeal is a request for the University to review a decision made by an academic body about a mark, grade, progression decision or award.<\/p>\n\n\n\n

1.3<\/strong> Academic appeals can only be considered where a student believes there are valid grounds for appeal, as set out in Section 9. An appeal is not an opportunity to challenge academic judgement or request a re-mark because you disagree with the mark or grade awarded.<\/p>\n\n\n\n

1.4<\/strong> Assessment marks and grades remain provisional until they have been confirmed by the relevant Board of Examiners or Award and Progression Panel. Appeals cannot be considered against provisional marks or grades.

1.5<\/strong> You have the right to submit one academic appeal against a decision of a Board of Examiners or Award and Progression Panel, provided that your appeal meets the requirements of this procedure.

1.6<\/strong> Further guidance on submitting an academic appeal is available on the Academic Appeals and Student Complaints<\/a> webpage.

1.7<\/strong> A glossary explaining some of the terms used in this procedure is available at Appendix 1<\/a>.<\/p>\n\n\n\n

2. Principles<\/h2>\n\n\n\n

2.1<\/strong>. This procedure is based on the principles of fairness, transparency and proportionality and is aligned with the UK Quality Code for Higher Education, and the Office of the Independent Adjudicator for Higher Education (OIA) Good Practice Framework for Handling Complaints and Academic Appeals.<\/p>\n\n\n\n

2.2. <\/strong>We will consider and implement reasonable adjustments at any stage of the academic appeals process to support you to engage with the procedure.<\/p>\n\n\n\n

2.3<\/strong> You will not be disadvantaged or treated unfairly for submitting an academic appeal in good faith.

2.4<\/strong> We expect you, and anyone supporting or representing you, to engage with the academic appeals process reasonably and respectfully.  We recognise that you may be experiencing difficult circumstances when using this procedure. However, we expect all communications and interactions will remain courteous and appropriate.  We have a duty to provide a safe and respectful environment for staff and students. We will not accept behaviour that is abusive, threatening, harassing, intimidating, vexatious, or otherwise inappropriate towards staff or others involved in the academic appeals process.  Where behaviour affects the wellbeing of others or prevents the effective operation of the process, we may take appropriate action in line with the Student Community Code of Conduct<\/a> and may put reasonable measures in place to protect those involved and support the fair and effective administration of the process. <\/p>\n\n\n\n

2.5<\/strong> The outcome of an academic appeal will depend on the circumstances of the case. Where an appeal is upheld, the outcome will usually involve practical remedies, such as the opportunity to retake an assessment or reconsideration of the original decision by the relevant academic body.<\/p>\n\n\n\n

3. Privacy and Confidentiality<\/h2>\n\n\n\n

3.1<\/strong> We will handle your academic appeal sensitively and in accordance with Data Protection legislation and the University’s Student Privacy Notice<\/a>.<\/p>\n\n\n\n

3.2<\/strong> Information about your academic appeal only be shared with people who need it to consider, investigate or reach a decision on your appeal, or where disclosure is required by law or is in the public interest. Everyone involved in the appeal is expected to respect its confidentiality.<\/p>\n\n\n\n

3.3 <\/strong>By submitting an academic appeal, you understand that we may need to share the information you provide with relevant members of staff so that your appeal can be considered. This may include members of the relevant School and \/ or Professional Service, Board of Examiners, Award and Progression Panel or Academic Appeals Group.<\/p>\n\n\n\n

3.4<\/strong> If your academic appeal includes particularly sensitive information and you have concerns about how it will be shared, please contact the Governance and Legal Team at appealsandcomplaints@glos.ac.uk before or when you submit your appeal. We will discuss whether it is possible to limit the disclosure of sensitive information while still allowing your appeal to be considered fairly.

3.5<\/strong> In some circumstances, we may not be able to consider your appeal if we cannot share enough information with the relevant people involved in the process. If this happens, we will explain why and discuss the options available to you.

3.6<\/strong> Please only include personal information that is relevant to your appeal. If you include personal information about another person, you should only do so where it is necessary and appropriate, and where possible, you should have their permission to share it.<\/p>\n\n\n\n

4. Who can use this procedure?<\/h2>\n\n\n\n

4.1<\/strong> You can use this procedure if you are:<\/p>\n\n\n\n