The University of Gloucestershire is registered with the Information Commissioner\u2019s Office as a Data Controller and is committed to protecting the rights of individuals in line with Data Protection legislation. A copy of this registration can be found here.<\/a><\/p>\n\n\n\n The Data Protection Officer is responsible for advising the University on compliance with Data Protection legislation and monitoring its performance against it. If you have any concerns regarding the way in which the University is processing your personal data, please contact the Data Protection Officer at:<\/p>\n\n\n\n Data Protection Officer Email: dpo@glos.ac.uk<\/a><\/p>\n\n\n\n The Disability, Dyslexia and Learning Support Service (DDLSS), which includes the Mental Health and Wellbeing Service, may hold data relating to you from a number of sources. The majority of data we hold on students is provided by you, either before you commence your studies or during your time as a student. This may include any forms you complete for us, medical evidence\/diagnosis of a disability, study needs assessment reports, appointment details, calls and emails, and information about any other service engagements. From time to time, we can also be sent medical records from GPs, Mental Health practitioners and other healthcare professionals.<\/p>\n\n\n\n Our records include: The DDLSS primarily uses your data to set up relevant and timely support, enabling you to focus on your academic studies and make the most of your time at university. Examples include: These activities are essential to our service offering and all communications are intended to be respectful and sensitive to students seeking support from the DDLSS, or who may have been referred to our service by University Staff or a health care professional. Communications may be sent to you by telephone, text, email, post or other electronic means (for example through Microsoft Teams).<\/p>\n\n\n\n The DDLSS may also collect routine statistical information about each contact made which is later anonymised and analysed for audit and evaluation purposes. This information may subsequently be summarised and interpreted in an Annual Report. The utmost care is taken to ensure no individually identifiable information is disclosed.<\/p>\n\n\n\n2. Contact details of the Data Protection Officer<\/h3>\n\n\n\n
University of Gloucestershire
Registrar\u2019s Directorate
Fullwood House
The Park
Cheltenham, GL50 2RH<\/p>\n\n\n\n3. What information do we collect about you?<\/h3>\n\n\n\n
\u2022 Personal identifiers and biographical information \u2013 for example, your student ID number and your date of birth;
\u2022 Contact details \u2013 for example, your address, email address and telephone number;
\u2022 Sensitive personal data – for example, details of why you would like to seek support from the DDLSS details of a disability, mental health difficulty or specific learning difficulty, details of support you may have had in the past and notes written by practitioners following sessions or after other contacts with us;
\u2022 Dates of meetings held with you;
\u2022 Family Details \u2013 for example, details of other family members with whom you have given us consent to liaise.<\/p>\n\n\n\n4. How will your information be used?<\/h4>\n\n\n\n
\u2022 Offering you an appointment that is suitable to your needs and requirements;
\u2022 Sending you information on how to set up support both within the Service and externally if appropriate;
\u2022 Setting up reasonable adjustments such as extensions, alternative exam arrangements and access to Specialist Study Skills Tutors and Mentors.<\/p>\n\n\n\n