{"id":4996,"date":"2021-02-12T12:00:25","date_gmt":"2021-02-12T12:00:25","guid":{"rendered":"https:\/\/www.glos.ac.uk\/information\/knowledge-base\/my-bills-cookies-copy-copy\/"},"modified":"2026-05-28T14:30:39","modified_gmt":"2026-05-28T14:30:39","slug":"bill-pay-user-guide","status":"publish","type":"ht_kb","link":"https:\/\/www.glos.ac.uk\/information\/knowledge-base\/bill-pay-user-guide\/","title":{"rendered":"Bill Pay User Guide"},"content":{"rendered":"\n
<\/div>\n\n\n\n

Your account<\/h2>\n\n\n\n

All users (including first time users) should be able to go straight to login.\u00a0An account is created for you at first registration.<\/p>\n\n\n\n

Step 1<\/h3>\n\n\n\n

Visit: https:\/\/pay.universityofgloucestershire.heycentric.io\/login<\/a><\/p>\n\n\n\n

Step 2<\/h3>\n\n\n\n

Enter your University of Gloucestershire email address into the email box (S + 7 digits \u2013 eg S1234567@glos.ac.uk) and click \u2018Send Magic Link\u2019.<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n

Step 3<\/h3>\n\n\n\n

You will then see a confirmation that a magic link has been sent.<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n

Step 4 (if your email account is not recognised)<\/h3>\n\n\n\n

Should your email account not be recognised, you will need to register an account<\/a>.<\/p>\n\n\n\n

Register an account: https:\/\/pay.universityofgloucestershire.heycentric.io\/register<\/a><\/p>\n\n\n\n

The email should be your University email address (S + 7 digits \u2013 e.g. S1234567@glos.ac.uk) The account number will be the 7 digit student number (excluding the \u2018S\u2019 \u2013 use the 7 numbers only).<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n
\"Screenshot<\/figure>\n\n\n\n

Payment Page<\/h2>\n\n\n\n

When logged in you will see the payment page:<\/p>\n\n\n\n

\n
\"Screenshot<\/figure>\n\n\n\n

1. Account Type<\/h3>\n\n\n\n

Select the appropriate payment type:<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n

2. Payment Reference<\/h3>\n\n\n\n

For Tuition Fees, Advance Tuition Fees or Accommodation Payments, the Payment reference is your 7 digit student number (without the \u2018S\u2019 prefix).\u00a0The number will only be recognised if it is a valid 7 digit student number.<\/p>\n\n\n\n

If you have selected Student Invoice Payment or Trade Invoice Payment, you will be asked to enter the Invoice Number exactly as it appears on the Invoice you will have received.<\/p>\n\n\n\n

3. Amount<\/h3>\n\n\n\n

This should be the amount to be paid to the University.<\/p>\n\n\n\n

4. Add a payment line<\/h3>\n\n\n\n

Click the blue button.\u00a0 This adds the line to the payment basket.<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n

You can add as more lines to the payment basket by repeating steps 1 \u2013 4.<\/p>\n\n\n\n

5. Add your email address<\/h3>\n\n\n\n

This will be where your receipt is sent.\u00a0<\/p>\n\n\n\n

6. Payment details<\/h3>\n\n\n\n

Add 16 digit card number, expiration date, 3 digit CVC code and Country of Origin (defaults to UK).\u00a0 For future use, you also have the option of saving card details via Onelink to make the process quicker for subsequent payments.<\/p>\n\n\n\n

7. Click the Blue Pay button<\/h3>\n\n\n\n
\"Screenshot<\/figure>\n\n\n\n

A notification of a successful payment will appear and a receipt will be sent to the email address added at Step 5.<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Your account All users (including first time users) should be able to go straight to login.\u00a0An account is created for you at first registration. Step 1 Visit: https:\/\/pay.universityofgloucestershire.heycentric.io\/login Step 2 Enter your University of Gloucestershire email address into the email box (S + 7 digits \u2013 eg S1234567@glos.ac.uk) and click \u2018Send Magic Link\u2019. Step 3 […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"schools":[],"campuses":[],"subject_area":[],"ht-kb-category":[32,189],"ht-kb-tag":[],"class_list":["post-4996","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-finance","ht_kb_category-fees"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/4996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/comments?post=4996"}],"version-history":[{"count":5,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/4996\/revisions"}],"predecessor-version":[{"id":20795,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb\/4996\/revisions\/20795"}],"wp:attachment":[{"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/media?parent=4996"}],"wp:term":[{"taxonomy":"schools","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/schools?post=4996"},{"taxonomy":"campuses","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/campuses?post=4996"},{"taxonomy":"subject_area","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/subject_area?post=4996"},{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb-category?post=4996"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.glos.ac.uk\/information\/wp-json\/wp\/v2\/ht-kb-tag?post=4996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}