Terms and conditions of use for Outreach

​​​The University of Gloucestershire ‘The University’ is the Data Controller and is committed to protecting the rights of individuals in line with Data Protection legislation.

The University has a Data Protection Officer who can be contacted via dpo@glos.ac.uk.

This notice explains how we, The University, use any personal information we collect about you when you register to receive more information or attend an event.

By registering for this service, you consent to the collection, retention and use of your personal information in accordance with this notice.

Information we collect about you.

We collect information about you when you order a copy of one of our prospectuses or register to attend an event such as an open day or taster session, or register your interest in one of our courses. We collect information such as your name, date of birth, e-mail and postal address, event or course of interest in order to fulfil your request and, if consent is given, to send you further relevant information about the University, courses you’re interested in, accommodation or events relevant to your course of interest.

How we will use your information

The information you provide will be used to provide the information requested and, if you consent, send you further printed materials or electronic communications about the University of Gloucestershire, the degree programmes we offer and our services, such as student support, accommodation, scholarships and bursaries. We may also contact you to conduct market research and quality assurance checks, for example we may ask you about your satisfaction with the information we provide and your experience of the admission process. We will not sell your data to third parties.

Our legal basis for processing your personal data

Prior to application we will process your data on the basis that you have given us consent to do so. Once you have applied to study at the university there is a legitimate interest for us to tell you about the university, its courses and other information you will need to make an informed decision about whether to attend the university.

Who will receive your information?

Your information will we processed by the university and organisations working on its behalf (for example a company which posts letters on the university’s behalf) who have GDPR compliant processes in place.

Any transfers to third countries and the safeguards in place

Data collected may be transferred outside the EU, for example some data processed by the university’s contracted software supplier is stored on servers located in Canada. Canada has “adequacy” status from the European Commission, which determined in 2001 that Canada’s law under PIPEDA (the Personal Information Protection and Electronic Documents Act) was strong enough to satisfy that any data transferred from the EU to Canada would be adequately protected. Whenever data is transferred from one location to another it will always be in a secure, encrypted or password protected format.

How long will your information be held?

The information you provide to us will be held for two years.

If, however, you become an applicant you will be subject to other notices that we will provide to you and your data will be held in line with the University’s retention schedule which is available to view here .


If you have given your consent and you wish to withdraw it, you can opt out at any point by contacting us directly at outreach@glos.ac.uk, at the address below, or by unsubscribing via any email communications you receive from us.

What are your Rights?

Under Data Protection Legislation you have the following rights:

  • to obtain access to, and copies of, the personal data that we hold about you;
  • to require that we cease processing your personal data if the processing is causing you damage or distress;
  • to require us not to send you marketing communications.
  • to require us to correct the personal data we hold about you if it is incorrect;
  • to require us to erase your personal data;
  • to require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);
  • to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;
  • to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

Security of your information

Your data will be held securely and all staff are required to comply with the university’s processes and procedures regarding data security. Whenever data is transferred from one location to another it will always be in a secure, encrypted or password protected format.

How to make a complaint

If you have a complaint about how your data has been processed please contact our data protection officer at dpo@glos.ac.uk. If you are not satisfied with the university’s response you can contact the Information Commissioner’s Office atwww.ico.org.uk, or tel: 0303 123 1113

Changes to this privacy notice

We keep this privacy policy under regular review and we will post any updates on this webpage. This privacy policy was last updated in April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy at dpo@glos.ac.uk or information we hold about you at outreach@glos.ac.uk.


University of Gloucestershire​
Pittville Student Village, Laurie Lee Building
Albert Road, Cheltenham
Gloucestershire, GL52 3JG​
United Kingdom

Tel: 03330 141414