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Finance

Fees

Bill Pay User Guide

Your account

All users (including first time users) should be able to go straight to login. An account is created for you at first registration.

Step 1

Visit: https://pay.universityofgloucestershire.heycentric.io/login

Step 2

Enter your University of Gloucestershire email address into the email box (S + 7 digits – eg [email protected]) and click ‘Send Magic Link’.

Screenshot from Bill Pay login screen

Step 3

You will then see a confirmation that a magic link has been sent.

Screenshot of the 'check your email' Bill Pay screen

Step 4 (if your email account is not recognised)

Should your email account not be recognised, you will need to register an account.

Register an account: https://pay.universityofgloucestershire.heycentric.io/register

The email should be your University email address (S + 7 digits – e.g. [email protected]) The account number will be the 7 digit student number (excluding the ‘S’ – use the 7 numbers only).

Screenshot of Bill Pay register url
Screenshot the of Bill Pay 'create your account' page

Payment Page

When logged in you will see the payment page:

Screenshot of the 'add payment line' screen on Quickpay Portal

1. Account Type

Select the appropriate payment type:

Screenshot of account types on the Bill Pay screen

2. Payment Reference

For Tuition Fees, Advance Tuition Fees or Accommodation Payments, the Payment reference is your 7 digit student number (without the ‘S’ prefix). The number will only be recognised if it is a valid 7 digit student number.

If you have selected Student Invoice Payment or Trade Invoice Payment, you will be asked to enter the Invoice Number exactly as it appears on the Invoice you will have received.

3. Amount

This should be the amount to be paid to the University.

4. Add a payment line

Click the blue button.  This adds the line to the payment basket.

Screenshot of the blue 'click here to add line to payment' button on Bill Pay screen

You can add as more lines to the payment basket by repeating steps 1 – 4.

5. Add your email address

This will be where your receipt is sent. 

6. Payment details

Add 16 digit card number, expiration date, 3 digit CVC code and Country of Origin (defaults to UK).  For future use, you also have the option of saving card details via Onelink to make the process quicker for subsequent payments.

7. Click the Blue Pay button

Screenshot of blue pay button on Bill Pay screen

A notification of a successful payment will appear and a receipt will be sent to the email address added at Step 5.

Screenshot from Bill Pay payment sucessful screen

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