SC4004: Interpersonal Skills Supporting Social Care


Please note this module descriptor is indicative of the structure of this course and may be subject to change.

SC4004: Interpersonal Skills Supporting Social Care

Module Title Interpersonal Skills Supporting Social Care
Module Code SC4004
Module Tutor Justin Dunne
School School of Health & Social Care
CAT Points 15
Level of Study 4
Brief Description

This module is concerned with developing interpersonal skills enabling those intending to pursue a career in Social Care as Leaders and/or Social Care practitioners. It is designed to encourage the adoption of a reflective approach to understanding oneself and others. The module gives particular consideration to concepts such as empathy within the construct of emotional intelligence as a developing field contributing to skills and competence within the Social Care workforce.

Indicative Syllabus

This module will cover the following topics:

  • development of interpersonal skills;
  • the complexity of models of communication and barriers to communication;
  • key features of the helping relationship;
  • adoption of a reflective approach to understanding oneself and others; emotional intelligence.

Alongside developing personal attributes and behaviours expected in Adult Care carrying out their roles:

  • Care – is caring consistently and enough about individuals to make a positive difference to their lives
  • Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect
  • Courage – is doing the right thing for people and speaking up if the individual they support is at risk
  • Communication – good communication is central to successful caring relationships and effective team working
  • Competence – is applying knowledge and skills to provide high quality care and support
  • Commitment – to improving the experience of people who need care and support ensuring it is person centred
Learning Outcomes

A student passing this module should be able to:

  1. Understand the importance of continuously identifying strengths and weaknesses in personal and professional life through self-awareness, sensory awareness, reflective and empathic skills.
  2. Develop an understanding of components involved in the helping relationship;
  3. Describe the concept and theoretical understanding of emotions;
  4. Demonstrate skilled verbal and non-verbal and written communication skills that are effective in building a rapport between self and others
Learning and Teaching Activities Scheduled Contact Hours: 24
Independent Learning Hours: 126
Assessment (For further details see the Module Guide) 001: 100% Coursework: Individual, standard written: 2500 words
Special Assessment Requirements
Indicative Resources The current reading list can be found in the Module Guide, which your lecturer should make available via Moodle.

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