Source: www.glos.ac.uk. All Rights Reserved. 2026 University of Gloucestershire
Once you have fully accepted your halls of residence room, you can move into your halls of residence any time from your contract start date.
You do not need a specific booking slot, simply follow the below arrival instructions.
You can plan the journey and find your halls of residence by entering the relevant campus postcode into Google Maps:
Park campus for Jenner, Dowty, Grace, Jenner Tyndale & Challinor students:
Park Campus reception
The Park
Cheltenham
GL50 2RH
Oxstalls campus for Birdlip, May, Crickley, Chalford, Coopers and Robinswood students:
Oxstalls Campus reception
Oxstalls Lane
Gloucester
GL2 9HW
Pittville Student Village for all Pittville halls of residence:
Laurie Lee reception
Pittville Student Village
Albert Road
GL52 3JG
View all maps and halls addresses. You can also find maps of each University Campus here: Park, Oxstalls & Pittville.
Your keys will be available to collect from our University Security teams who are based on campus 24 hours a day. Please call the relevant number below at least one hour before arrival to ensure they are present. You may also receive your student card which will get into your halls block. However, this might not be available. If your student card is not present, you will find a temporary door code written on the key envelope to access your block.
Oxstalls Campus Security (for Oxstalls keys): 07793 245017
Park Campus Security (for Park Villas and Challinor keys): 07801 183630
Pittville Student Village reception: 01242 715069
If you are moving into Pittville Student Village, please follow these instructions:
On arrival, please report to Pittville Laurie Lee reception (see map for location.) You can contact them directly on 01242 715069 if required. You will receive your student card which will get into your Halls, block, floor, and room (if your student card is unavailable, you will be issued a temporary access card until you have your student card.)
Your Residential Support Adviser has also recorded a compulsory halls induction talk for you. This video features essential information so ensure you watch it all in advance of arrival. Please click on the link below for your specific halls to view the relevant halls induction video:
Your Pre-Arrival Halls Induction is now online in your Halls Portal and ready to complete.
This compulsory process needs to be completed by all incoming Halls students before arrival. You can easily complete this process by logging into your Halls Portal and selecting the ‘Your Halls Induction 2026 27’ tab. Follow the simply process and carefully read through each page before accepting.
The Induction has been designed to help you get ready for life in Halls of Residence.
What will my postal address be and where are my halls?
Your postal address will be your halls/block name and room number (found in your room offer within the halls portal) followed by the relevant Halls address. The Halls maps and addresses page also features a map of Cheltenham and Gloucester showing the locations of all University of Gloucestershire halls of residence.
Could you help me with directions?
You can plan the journey to collect your keys by entering the relevant campus postcode stated above into Google Maps (Park Campus: GL50 2RH, Oxstalls Campus: GL2 9HW, Pittville: GL52 3JG).
Why do I need to collect my student card on arrival?
Our halls of residence are accessed via this student card (but we also have back-up door codes available if needed). Your ID is also used to access other University services.
Is cleaning provided in rooms and communal areas?
No, a cleaning service will be provided in the stairwells, however, it is the students responsibility to keep rooms, kitchens, communal areas and corridors and communal toilets (where provided) clean along with transporting rubbish and waste to the relevant bins.
Is bedding included and what size is my bed?
Bedding is not provided. All Park and Oxstalls halls rooms feature a standard size single bed.
Pittville only: All Pittville rooms* feature a 3/4 size bed (also known as a small double). These beds are 120cm X 190cm/ 4′ X 6’3″ in size.
*Pittville Studio rooms feature a standard size double bed.
How do I access the internet in my room/halls?
All halls feature fast internet access Wi-Fi. View the following instructions to connect to the Wi-Fi.
Pittville only: All Pittville halls rooms feature wired and Wi-Fi internet managed by Glide. Access instructions will be provided in your halls handbook and welcome pack.
How much does halls cost?
You can find full information on our 2026/27 halls rent page.
How is rent taken for halls of residence?
Rent is paid in three instalments via direct debit on:
1st Instalment: 5 October 2026
2nd Instalment: 11 January 2027
3rd Instalment: 19 April 2027
This is to coincide with when students receive their loans.
Are there Facebook groups for halls?
Yes, join our official 2026/27 Facebook page for your halls complex. This is a great way to meet your hall-mates. We will also be updated these pages with the latest accommodation news. Simple open the link below for your halls complex and select ‘Join Group.’ Accommodation staff will then authenticate and provide access during office hours Monday to Friday.
Please note that only the student will be authorised access for the halls complex they are housed. We will not authorise access for family members or friends. Any external advertising posted by users will be removed and ongoing issues may lead to users being removed.
What support is offered to halls students?
Your Residential Support Adviser (RSA)
RSAs offer pastoral care and welfare advice to students in halls of residence. They help students settle in and provide support throughout the year. Another part of the role is to ensure all students abide by the halls of residence terms and conditions. Below will be your RSA:
Nicole Warfield: Park Villas & Challinor and Pittville Student Village; Chadwick, Dent, Gurney, Holst, Riley and Spencer Original blocks
07801183626 [email protected]
Harry Hawkins: Oxstalls Halls of Residence and Pittville Student Village; Jones & Raikes Enhanced Blocks
07801183634 [email protected]
Joe Blackton: Pittville Student Village; Crook, Mason, Parker & Potter Enhanced blocks. Foley Townhouses and Ashbee & Cardew Original blocks.
07801183628 [email protected]
RSAs are available 11.30am – 7.30pm, Monday to Thursday, and 11.30am – 7pm, Friday.
Halls are also supported by 24/7 security, cleaning and maintenance teams who aim to make your stay as productive and enjoyable as possible.
How to register with a GP: When at university it is extremely important that you register with a local GP in case of any medical issues.
Gloucester based students: Please register with the Alney Practice which is very close to Oxstalls Campus and offers a full range of general medical services. To register simply complete their web-based registration form along with the student medical questionnaire and register for online services.
Cheltenham based Halls students: Please register with the Underwood Surgery who provide a full range of medical services. To register simply complete their web-based registration form.
What do I need to bring?
You can find this information in our ‘What do I ned to bring’ guide.
Is it possible also to stay in halls again during the second year?
Yes, students can live in Halls for each of their academic years. Information regarding returning to halls for the next academic year will be sent to halls students in November 2026.
I have received a halls room offer, but it is not for the halls I wanted. Can I change it?
We allocate rooms the date order of receiving applications so the earlier you apply, the better chance you will have of receiving your desired accommodation. If you have not received the option(s) you wanted, it is because this room type is already allocated. Unfortunately, it is not possible to change rooms at this stage.
Halls transfers during term time: we do run a room transfer scheme if you live in a university-managed halls of residence which opens 3 weeks after your contract start date.
Once open, you can complete a transfer form, select your desired halls within your Halls Portal. Once completed, our Halls Allocation Team will contact you to confirm if a room becomes available in this halls/room type. Please note that there is a £50 administration fee for all halls transfers.
Can I extend my stay in halls after my 2026/27 halls contract ends in June 2027?
Short extensions will only be agreed if the course requires it. However, there will be halls options available during the summer period for students who want to remain, but this would involve moving to a different halls complex. An email will be sent to all halls students regarding summer accommodation options in March/April 2027.
What if I accept my halls room but no longer require it?
Please email [email protected] as soon as possible. If you notify us 14 days before your contract start date, we will end the contract and the £200 advance rent payment fee will be returned to you.
After this date (ie, within two weeks before the contract start date), if notice is received, the University will return the £200 advance rent payment, minus any deductions incurred from late notification, including but not limited to the reasonable costs of additional marketing of the room and the licence is ended. If you notify us on or after your contract start date you will be liable for rent for the year unless a suitable replacement student is found.
What happens with my halls of residence contract if I withdraw from university after I’ve moved in?
We will end your halls of residence contract if you withdraw or defer from university. Once the withdrawal/deferral is complete, the student would have up to 2 weeks to vacate halls of residence.
The student would be charged rent up to the date you complete the withdrawal process and fully vacate (whichever is later.) They would also be charged a 4-week cancellation fee from that date.
Full details can be found in point 43 of our Halls of resident terms and conditions.
I have a motor vehicle; can I bring it with me if I live in halls?
Unfortunately, it is a university rule that all halls students are not allowed a motor vehicle anywhere in Cheltenham and Gloucester. We must be strict regarding this as it is a condition agreed with the council when building halls and external evidence must be on file for any exceptions.
The main exception is for students with disabilities or a medical condition. In these cases, permission can only be considered once details are provided in writing by a medical professional. The letter must specifically mention the need for a car due to this medical condition. This evidence should be emailed to [email protected]. Once provided, the Accommodation Services Manager will review this evidence. If confirmed, a link to purchase the parking permit will be provided.
Another reason permission is granted is if a student is on temporary university placement. This process involves course staff notifying the Accommodation team of a student with temporary parking permission. In these cases, permission is given for the period of placement only.
There is also an exception for students on the below courses who have year-long placements and are automatically given permission to purchase a permit when is goes live on our Online Store in October 2026.
PGCE, Occupational Therapy, Diagnostic Radiography, Healthcare Science, Nursing, Operating Department Practice, Physiotherapy and Paramedic Science.
Unless a student meets one of the above requirements, it would not be possible to grant permission.
Do I need to get room insurance if I live in halls?
All University-managed halls rooms come with basic contents insurance through Howden. You can find out what is covered in our insurance guide.
Do I need a TV licence if I live in halls?
Yes, if you have a TV in your room or watch content on any other device. View TV licensing information.
Is there a bus service that runs between campuses?
Yes, the 94 bus service runs between Cheltenham town centre to Park Campus, Oxstalls Campus and onto Gloucester city centre. It currently costs £3* per journey.
*Price based on the 2025/26 academic year.
How do I report a maintenance issues?
Oxstalls and Park Halls: please follow the instructions on the individual Halls page in your Halls Handbook to report any problems or below:
To report a problem, log onto University internet (Eduroam, see below instructions) and find Accommodation in MyGlos Help, at https://facilities.glos.ac.uk. Click ‘Log a Maintenance Job Here’ and enter your contact details, room number and a brief description of the issue. For location, select your campus. For building, select your Halls name.
Emergency issues: please call 01242 714888, your call will be handled 24/7.
Pittville Student Village Halls of Residence: to report a problem, please email your name, contact number, room number, hall, and campus with a brief description of the issue to [email protected] or call 01242 715069. Please note the email address is for non-emergency issues only and is only viewed between 9am-5pm Monday to Friday.
Emergency issues: please call 01242 715069 immediately to report any issues that need urgent attention. This number is staffed 24/7 and the operative will coordinate with contracted services (if required).
How do I complete my room inventory?
You can complete your room inventory once you’ve been checked into your room. Simply login to your Halls Portal and select the Inventory tab. It’s very important to take a few minutes to go through each point on this inventory, inspecting the condition of the items stated in the inventory and noting any problems. Your room inventory will be used in June 2027 once you’ve moved out to check against should any damages found in your room, so it is very important you highlight any issues. Inventories should ideally be completed within 7 days of the date you move-in. We would also recommend removing the mattress protector and note any marks on the mattress.
Don’t forget that if you have any maintenance issues in your bedroom or flat you need to report using the instructions provided (see your Halls Handbook.) This inventory is for our records only so you must ensure you report maintenance requests separately.
To reiterate, it is important that you note any issues on this inventory, so you are not charged for any existing damage at the end of year. If an inventory is not completed it is taken as confirmation that you are happy with the condition of all items in your study bedroom, kitchen/communal area, and corridor. It would also be prudent to take dated photos of any items of concerns for your own records.
Can I have overnight guests?
Don’t forget there are no overnight guests permitted for the first 3 weeks of your Halls licence. After this period end on Saturday 3 October, you need to follow the below process if you have a guest.
It’s a simple procedure booking in a guest and it is emailing your Residential Support Adviser and Campus Security. Please supply your name and room number, the name of your guest, the date they arrive and the date they are departing. If your guest has a car provide the make, colour, and registration number. Please use this as a template.
Your name and room number
Your Guests name
Arrival date
Date departing
Car model
Colour of car
Registration number
One guest is allowed for a maximum of two nights per week and no more than six nights in a calendar month.
Parents are not normally allowed to stay in halls overnight and guests can’t be under the age of 18. Additionally, animals are not allowed in Halls of Residence.
Other than overnight guests, you may have no more than two visitors at any one time, and they must leave halls by 11pm.
Please note you’re fully responsible for the actions of your guests and you’ll take full responsibility for any breakages of your terms & conditions.
You can further useful information in our Accommodation FAQs.
Is it possible to view my halls room?
Unfortunately, we are unable to offer halls tours apart from the ones provided on University open days. However, we also offer a comprehensive list of Virtual Tours that are accessible online anytime.
Further information: You can find lots more useful information in our Accommodation FAQs.
If you have any general accommodation questions, please feel free to call 01242 714544 or email [email protected]
The University of Gloucestershire follows the Universities UK (UUK) Code of Practice.
The code outlines best practice and provides benchmarks for the management and quality of university-managed student accommodation in the higher education sector.
You can find more information about the UUK Code of Practice on the Universities UK website.