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2023/24 Tuition Fee and Bursary Policy

Last updated: 2 October 2023

Contents

  1. Introduction
    1.1 EU, other EEA and Swiss nationals: eligibility for ‘Home’ fee status
  2. Tuition Fees
    2.1 Undergraduate courses
    2.2 Postgraduate Taught (‘PGT’) courses
    2.3 Postgraduate Research-based (‘PGR’) courses, including Professional Doctorates
    2.4 Short courses
  3. Fee Payment
    3.1 Students liable for Home fees
    3.2 Students liable for International Fees
  4. Additional Charges
    4.1 Course-specific charges
    4.2 Re-take and trailing module charges
    4.3 Accommodation charges
  5. Liability for Payment
  6. Sponsorship and Research Student Bursaries
    6.1 Sponsorship
    6.2 Research Students Bursaries
  7. Student Loans
    7.1 Undergraduate tuition fee loans
    7.2 Postgraduate Masters loans
    7.3 Postgraduate Doctoral loans
  8. Tuition Fee Discounts
    8.1 Students liable for Home fees
    8.2 Students liable for International fees
  9. Bursary, scholarship and award schemes
  10. Accredited Prior Learning (APL)
    10.1 Assessment of Prior Experiential Learning (APEL)
    10.2 Assessment of Prior Certificated Learning (APCL)
    10.3 Tuition Fee adjustments as a result of APL
  11. Refund Policy
    11.1 Undergraduate and PGCE – Home Students
    11.2 Undergraduate Students changing from honours to non-honours degree
    11.3 Undergraduate and PGCE – International Students
    11.4 Postgraduate Taught – Home Students
    11.5 Postgraduate Taught – International Students
    11.6 Postgraduate Research – Home
    11.7 Postgraduate Research – International
    11.8 Short Courses – all students
  12. Methods of Payment
    12.1 Instalments – Paying by Direct Debit
  13. Outstanding debt
  14. Financial help and advice
    APPENDIX A: TUITION FEE INSTALMENT PAYMENT PLANS

1. Introduction

This policy is relevant to students enrolling on a course in the 2023/24 academic year, covering the period 1st August 2023 until 31st July 2024.

In this document the following definitions of terms apply:

TermDefinition
YouThe Student
The UniversityThe University of Gloucestershire
FeesTuition fees for your course. Where relevant these are regulated by UK Government legislation.
ChargesAccommodation charges or other payment due to the University by the Student
CATS PointsCredit Accumulation and Transfer Scheme points
Home studentsStudents entitled to pay fees at the ‘Home’ rate for higher education study in England. This includes eligible students from EU countries who began their studies before August 2021, or those covered by the EU Withdrawal Agreements.
International studentsStudents liable to pay fees at the international rates determined by the University.  This includes students from EU countries who began their studies in August 2021 or later and who are not covered by the EU Withdrawal Agreements.

1.1. EU, other EEA and Swiss nationals: eligibility for ‘Home’ fee status

On the 23 June 2020 the UK government announced that EU, other EEA and Swiss nationals will no longer be eligible for home fee status for courses starting from the academic year 2021/22.

These eligibility changes do not apply to Irish citizens living in the UK or Ireland whose right to study and to access benefits and services will be preserved on a reciprocal basis for British and Irish citizens under the Common Travel Area arrangement.

EU, other EEA and Swiss nationals, and their family members who are covered by the Withdrawal Agreements will continue to have access to home fee status and student financial support on broadly the same basis as now. Generally, this covers those who:

For the latest guidance see the information published by UKCISA.

2. Tuition Fees

The University of Gloucestershire reviews its tuition fees and its fee policy annually.  The tuition fees you will be charged each year will depend on when you commenced your course, the type and level of the course you are studying and whether you are liable for Home or International tuition fees.  The University provides a wide range of study options, so it is important that you understand the cost of your chosen course.  You can find tuition fees on our website and on each course page.

Tuition fees relating to courses commenced in the 2023/24 academic year will be liable to an annual increase for subsequent years of study.  Any year on year tuition fee increase will be capped at CPI plus two percent and, where relevant, will also be subject to the maximum regulated fee rates set by the UK government.

The conditions you must meet to be entitled to pay tuition fees at the ‘Home’ rate for study on a higher education (HE) course in England are determined by the UK government.  Guidance on these conditions and the relevant fee regulations is available from the UK Council for International Student Affairs (UKCISA) (www.ukcisa.org.uk).  If you meet the necessary conditions, including any residence requirements, you are entitled to the ‘Home’ fee rate for your course.  If you are not entitled to the Home fee rate you will be charged the International fee rate for your course.

The University determines whether you are eligible for the Home fee rate using the information you provided in your application.  Where necessary, you will have been asked to complete a fee assessment questionnaire as part of your application to assist the University in this determination.  Your fee category will be confirmed to you in the University’s offer letter and will be displayed when you are asked to enrol.  The tuition fee you will be charged in the first year of your course will be confirmed to you in the University’s offer letter (see note 1) and will be confirmed again during the University’s enrolment process.

You will be charged tuition fees by the University if you are registered on a course delivered by the University or on a course delivered by one of the University’s sub-contractual partners.  This is often referred to as a ‘franchised’ arrangement.

If you are studying at the University under a ‘Study Abroad’ reciprocal exchange arrangement between the University and your home institution you will be charged fees by your home institution and will not be charged fees by the University.

2.1. Undergraduate courses

Students are charged an annual tuition fee for each full-time year of study.  A full-time year of study is defined in the University’s Academic regulations for taught provision.  This fee will be charged at the point of enrolment .

Students on a part-time undergraduate course, or a part-time undergraduate year of study, are charged a tuition fee for each of the modules for which they have registered to study during that part-time year.  These fees will be charged at the point of enrolment onto the new year of study.

2.2. Postgraduate Taught (‘PGT’) courses

Students on the following postgraduate taught courses are charged on an annual basis in accordance with the undergraduate tuition fee policy:

Students on all other postgraduate taught courses are charged for the course in full when enrolling for the first year of study, irrespective of whether they will be studying on a full-time or part-time basis or whether they will be studying for more than one year.

Note 1: Where you are joining a course with an annual or whole course tuition fee.  If you apply to join a flexible part-time course where you will choose how many modules you wish to study, your fees per module will be available through published tuition fee lists.

For these courses you can choose to pay your tuition fees in full during this first year of study or you can opt to pay in consecutive instalments over the expected duration of your course.  The payment plans which are available for postgraduate taught tuition fees are outlined in Appendix A.

2.3. Postgraduate Research-based (‘PGR’) courses, including Professional Doctorates

2.3.1. Students continuing on a research-based programme which started prior to 1 August 2020

Students who began a postgraduate research programme before 1 August 2020 are charged an annual tuition fee for each full-time or part-time year of study.  This annual fee is included on the published fee lists and will be charged at the point of enrolment onto the new year of study.  The fee entitles you to support and supervision for a full calendar year.

It can take longer than expected to complete a postgraduate research programme.  If you are required to study beyond the normal expected duration of your course you will need to keep paying for the extra time taken and will be issued an invoice for the annual fee for each additional year of study you commence.

You will only be liable to pay tuition fees up until the point at which you submit your thesis.  Once your thesis is submitted the University will recalculate your tuition fee liability for the year and you will be credited for the number of days between your thesis submission date and the end of your current year of study (see note 2).

2.3.2.  Students starting a new research-based programme from 1 August 2020

Students who start a new postgraduate research programme from 1 August 2020 are liable for tuition fees for their course as set out in the published fees lists for their year of entry.  These fees lists state the total fee which will be charged over the full expected duration of the course, which will not be subject to any inflationary uplifts or changes, as well as the proportion of that whole-course fee which will be charged to cover each full calendar year of your course.

This annual fee will be charged at the point of enrolment onto a new year of study and entitles you to support and supervision on your course for a full calendar year.

It can take longer than expected to complete a postgraduate research programme.  If you are required to study beyond the expected duration of your course you will be liable for a continuation fee for each additional year of study (see note 3). This continuation fee is published in fees lists and reflects the additional supervision you will receive if your studies exceed the normal duration of your course.  This continuation fee will not be subject to any inflationary uplifts and will remain unchanged throughout the duration of your studies.

You will only be liable to pay the annual proportion of your course tuition fee up until the point at which you submit your thesis.  If you submit your thesis in less than the expected duration of your course, the University will recalculate your tuition fee liability for the year and you will be credited for the number of days between your thesis submission date and the end of your current year of study (see note 4).  You will then be charged a pro-rata of the annual continuation fee to cover the period between your thesis submission date and the end of your current year of study.

Note 2: This adjustment is calculated using a daily rate calculation, which is a pro-rata of the annual fee due divided by the number of days in the current calendar year (365 or 366 in a leap year).

Note 3: For example, if you register on a full-time PhD with a normal expected duration of four years, your whole course fee will be charged on a 25%/25%/25%/25% basis over the first four years of your study.  If you then study for a fifth year, you will be liable for a continuation fee for that additional year of study and for any subsequent years of study.

Note 4: This adjustment is calculated using a daily rate calculation, which is a pro-rata of the annual fee due divided by the number of days in the current calendar year (365 or 366 in a leap year).

You will be liable for the continuation fee until the date of the board of examiners which confirms your award.  Your fee for your final year will be re-calculated once this board decision has been made and you will be credited for the number of days between your board of examiners and the end of your current year of study.

2.4. Short courses

Students studying on short courses of less than one full year duration are charged for the course in full when enrolling for the first year of study, irrespective of the level of the course or whether they will be studying on a full-time or part-time basis.

3. Fee Payment

3.1. Students liable for Home fees

You will be required to arrange to pay your tuition fees as a condition of enrolment onto your course, unless any of the following apply:

If you do not pay your fees in full at enrolment you will be required to sign up to an approved instalment payment plan to pay any remaining balance as a condition of enrolment onto your course.  Instalment plans are outlined in Appendix A.

3.2. Students liable for International fees

3.2.1.  Advance payment

If you require Student Route visa sponsorship to study in the UK and do not have financial sponsorship to cover the cost of your tuition fees in full, you must pay an advance payment of £5,500 (five thousand five hundred pounds sterling exactly) to secure a Confirmation of Acceptance for Studies (CAS) to facilitate your Student Route visa application.  A CAS cannot be issued by the University until this payment has been cleared by the University’s bank.  

If you are unable to take up your course with the University, your advance payment is only refundable in the following circumstances:

Where suitable evidence is not supplied to support any of the above circumstances, the University will not refund your advance payment.  The decision to refund the payment will be at the discretion of the University and a £175 administration fee will be retained by the University to cover administration costs.

If you require a joint CAS to cover an onsite Pre-sessional English programme followed by a main programme of study, you will be required to pay the Pre-sessional English fee plus a £5,500 advance payment for the main programme prior to a CAS being issued.

If you are applying for an online Pre-sessional English programme a joint CAS is not required but you will be required to pay in full for the Pre-sessional English programme and the £5,500 advance payment for the main programme prior to a CAS being issued.

In cases where the cost of the programme is below £5,500, the full tuition fee for the programme should be paid prior to CAS issuance.

3.2.2. Payment at enrolment

If you are registering on any of the following courses you will be required to pay your fees in full as a condition of enrolment on your course:

If you are registering on a part-time course, or you will be studying on a part-time basis, you will also be required to pay your fees in full.

For all other courses, you will be required to pay a minimum of 50% of your outstanding tuition fee liability (after any advance payment and International Grant Award) and to sign up to an approved instalment payment plan to pay any remaining balance as a condition of enrolment onto your course.  Instalment plans and examples of how to calculate the fees due at enrolment are outlined in Appendix A.

This condition does not apply if:

4. Additional Charges

4.1. Course-specific charges

The University aims to give you information in advance regarding any additional charges made in connection with the academic programme.  There are some programmes or individual modules that require payments to be made to contribute towards the additional costs necessarily incurred for materials or activities such as field trips.  Details of fees and potential extra costs are available on our course webpages.

If you opt for a module with additional charges you will be required to pay for them.  You are advised to check any published module information and Moodle for additional charges before committing to a module.

If you are a postgraduate taught student you will be personally liable for any professional membership fees associated with your course.

4.2. Re-take and trailing module charges

You should be aware that you will be charged and therefore financially liable for the following:

All of these charges are listed on the University’s published fees lists.  These charges will be added to your account within six weeks of registering for a re-take or trailing module.

If you are studying on an apprenticeship any charges that apply will be the responsibility of your employer under the terms of the apprenticeship contract between the University and your employer.

4.3. Accommodation charges

If you accept a place in the University’s halls of residence you will be charged accommodation fees.  For more information please visit the accommodation pages (www.glos.ac.uk/accommodation) on our website. You should be aware that failure to pay these charges may result in you being withdrawn from your course.

5. Liability for Payment

You are liable to pay tuition fees (as relevant to your study and as outlined above), module retake charges, additional course charges, professional membership fees and accommodation charges or other amounts payable to the University by the agreed timescales.

The liability of the student for payment of tuition fees, and the agreement between the student and the University in relation to the payment of all fees due will remain in place so long as the University has delivered the academic provision.  Please note that the University reserves the right to alter the timing and/or location and or/content of the academic provision but will advise you of any changes at all times.

Failure to pay all outstanding fees, charges, fines and any other amounts owing to the University will result in your access to learning resources (Moodle) being restricted, you will subsequently be withdrawn from your course, and your account will be referred to the University debt chasing agents. Such referrals will also incur Legal Recovery Costs and interest, which are also payable by you. You will be unable to enrol for subsequent years of study, complete your award of qualification, receive any certificates or attend your graduation ceremony.  The University will not provide a reference for any student with outstanding debt.

6. Sponsorship and Research Student Bursaries

You are responsible at all times for any fees or amounts outstanding to the University.  The failure of your sponsor to pay fees does not negate this liability.

6.1. Sponsorship 

If you are being sponsored, you and your sponsor will need to complete a Sponsorship Authorisation form and email it to the University’s Income Team at fees@glos.ac.uk.  If a completed sponsorship form is not received in advance of your enrolment you may be asked to make a payment or set up alternative payment arrangements when completing the university’s enrolment processes.

Sponsored fees are payable in full at the start of the course within 30 days of receipt of invoice.

6.2. Research Students Bursaries

If you are in receipt of a University Studentship or a School/Research Unit Bursary, you will need to provide evidence to the University’s Fees Team of your formal letter of award issued by the Research Administration Office.

7. Student Loans

7.1. Undergraduate tuition fee loans

Full-time Undergraduate and PGCE students may be eligible to apply to Student Finance for a tuition fee loan from the Student Loans Company (SLC), for tuition fees for up to £9,250 per annum.

Part-time Undergraduate and PGCE students may also be eligible to apply to their Student Finance authority for a student loan from the SLC for tuition fees for up to £6,935 per annum.

The SLC will pay tuition fees directly to the University and you will repay the loan to the SLC once you have left University and are earning over the threshold amount for your repayment plan.  See ‘Repaying your student loan’.

If you are in receipt of financial support for tuition fees through the Student Loans Company (SLC), Student Awards Agency for Scotland (SAAS), or Islands Governments (Jersey, Guernsey, Isle of Man), and the University does not receive confirmation of this from the SLC, you could be held responsible for paying the full fee.

If you do not wish to take out a tuition fee loan, or only wish to take out a partial fee loan, you will be responsible for paying the balance of your fees directly to the University.

7.2. Postgraduate Masters loans

If you are studying a full Postgraduate Masters course (taught or research-based) either full-time or part-time, you may be eligible to apply to Student Finance for a postgraduate loan which will be paid to you by the Student Loan Company (SLC).  You must register to study the full 180 CATS points to qualify for the loan.  In cases where you are undertaking part of a Masters course because you have transferred in CATS points as a result of previous study or experience, you will not be eligible for a postgraduate loan. If you will be receiving a bursary from the NHS you will not be eligible for a postgraduate loan.

The University will notify SLC of your registration on your course and SLC will then pay any loan amount directly to you in three equal instalments per academic year of the course You remain responsible for paying the tuition fees directly to the University and will still be entitled to instalments as outlined in Appendix A.

7.3. Postgraduate Doctoral loans

If you started (or will start) a full doctoral course on or after 1 August 2018, and will be living in the UK for the whole of your course, you may be eligible to apply for a postgraduate doctoral loan through Student Finance.  You will not be eligible for a postgraduate doctoral loan if you’ve received or will receive funding from the NHS or from a Research Council (for example, studentships, stipends, scholarships and tuition fee support).

The University will notify SLC of your registration on your course and SLC will then pay any loan amount directly to you in three equal instalments per academic year of the course.  You remain responsible for paying the tuition fees directly to the University and will still be entitled to instalments as outlined in Appendix A.

8. Tuition Fee Discounts

8.1. Students liable for Home fees

If you are in receipt of a loan from the Student Loan Company (‘SLC’), the University will notify the SLC of fee waivers by January, who will in turn reduce the tuition fee loan payable to the University.

Tuition fees will not be reduced for students who start their course after the official start date.

8.1.1. Alumni discounts

To be eligible for an alumni discount you must be self-funded (see note 5). If your tuition fees will be paid in full or in part by a sponsor company or organisation (for example your employer) you will not be eligible for an alumni discount.

On successful completion of:Moving on to:Discount available:
Full Time Undergraduate (Students who completed in 2022/23)PGCE, Postgraduate Diploma or Masters Degree  20% of course fee charged in 2023/24 only
Full Time Undergraduate (Students who completed in 2022/23)Masters Degree by Research20% of annual fee charged in 2023/24 only
Full Time Undergraduate (Students who completed in 2021/22 and earlier)PGCE, Postgraduate Diploma or Masters Degree  10% of course fee charged in 2023/24 only
Full Time Undergraduate (Students who completed in 2021/22 and earlier)Masters Degree by Research10% of annual fee charged in 2023/24 only
PGCEPostgraduate Diploma or Masters Degree10% of course fee charged in 2023/24 only    
Professional CoursePGCE, Postgraduate Diploma or Masters Degree10% of course fee charged in 2023/24 only
Postgraduate Taught MastersPostgraduate Research Degree10% of annual fee for 2023/24 only
MSc PsychologyMSc Forensic Psychology or MSc Health Psychology10% of course fee for 2023/24 only
Full Time Undergraduate (Students who completed in 2022/23)MA Landscape Architecture (with conversion)20% of the MA Masters fee charged after completion of the conversion course
Full Time Undergraduate (Students who completed in 2021/22 and earlier)MA Landscape Architecture (with conversion)10% of the MA Masters fee charged after completion of the conversion course

8.1.2. Staff discounts

Details of discounts for staff of the University are available on Staffnet here. Any queries should be raised with your Head of Department/School or with the Head of Human Resources.

8.2. Students liable for International fees

If you meet the criteria for more than one of the discounts, scholarships or awards detailed in section 8.2, you will qualify for the discount offering the biggest reduction of the standard tuition fee.  Only one discount or scholarship applies and no further discounts will be given.

Tuition fees will not be reduced for students who start their course after the official start date.

8.2.1. Alumni discounts

To be eligible for an alumni discount you must be self-funded (see note 5).  If your tuition fees will be paid in full or in part by a sponsor company or organisation (for example your employer) you will not be eligible for an alumni discount.

On successful completion of:Moving on to:Discount available:
Full Time Undergraduate (Students who completed in 2022/23)Full Time PGCE, Postgraduate Diploma or Masters Degree  20% of course fee charged in 2023/24 only
Full Time Undergraduate (Students who completed in 2022/23)Masters by Research20% of annual fee charged in 2023/24 only
Full Time Undergraduate (Students who completed in 2021/22 and earlier)Full Time PGCE, Postgraduate Diploma or Masters Degree  10% of course fee charged in 2023/24
Full Time Undergraduate (Students who completed in 2021/22 and earlier)Masters by Research10% of annual fee charged in 2023/24 only
PGCEPostgraduate Diploma or Masters Degree10% of course fee charged in 2023/24 only
Graduate DiplomaPostgraduate Diploma or Masters Degree10% of course fee charged in 2023/24 only
Professional CoursePGCE, Postgraduate Diploma or Masters Degree10% of course fee charged in 2023/24 only
Postgraduate MastersPostgraduate Research Degree10% of annual fee for 2023/24 only
MSc PsychologyMSc Forensic Psychology or MSc Occupational Psychology10% of course fee for 2023/24
Full Time Undergraduate (Students who completed in 2022/23)MA Landscape Architecture (with conversion)20% of the MA Masters fee charged after completion of the conversion course
Full Time Undergraduate (Students who completed in 2021/22 and earlier)MA Landscape Architecture (with conversion)10% of the MA Masters fee charged after completion of the conversion course

8.2.2. International Undergraduate Scholarship (IUS)

This award is a tuition fee waiver designed to reward academic merit or, creative portfolio or work experience/ volunteering (where required).  The value of the scholarship will be 50% of the first-year fees (up to a total of £7,725) paid across the 3 years of study as a tuition fee waiver as follows:

Year 1 (level 4)Year 2 (level 5)Year 3 (level 6)Total value
£4,100£2,100£1,525£7,725

Terms & conditions:

Interested students can find out more about international scholarships on our website.

8.2.3. International Postgraduate Scholarship (IPS)

This award is a tuition fee waiver designed to reward academic merit or, creative portfolio or work experience/ volunteering (where required). The value of the scholarship will be 50% of the international tuition fee.

Terms & conditions:

Interested students can find out more about international scholarships on our website.

Note 5: Students are considered to be self-funded where they are paying their own tuition fees or receiving financial help from family or friends to allow them to pay their tuition fees.

8.2.4. Progression Partner Award

If a student wishes to transfer to the University of Gloucestershire from an international progression partner, the University offers a Progression Partner Award of £5,000 which is automatically deducted off the tuition fees. The student must apply for an undergraduate degree (entering at level 4 (year 1), 5 (year 2) or 6 (year 3/final year) and be studying for a minimum of two semesters (one academic year) on campus, and should be paying international tuition fees. The £5,000 Progression Partner Award is split across the number of years of study at the university, as outlined in the table below.

Year 1Year 2Year 3Total value
Entry at level 4£3,000£1,000£1,000£5,000
Entry at level 5n/a£2,500£2,500£5,000
Entry at level 6n/an/a£5,000£5,000

A valid Progression Agreement should be in place between the University and the partner in order for you to qualify for the award. Check our list of progression partners and eligible transfer options.

8.2.5. International Grant Award

The International Grant Award is an automatic tuition fee waiver of £2,000 deducted from your first year’s tuition fee (or the full course fees for PGT) at the point of offer – there is no need to apply for this award. New students paying International tuition fees will be eligible to receive the award provided you are self-funded, full-time and studying for a minimum of 2 semesters on one of the following programmes:

Professional Doctorate programmes are not eligible for the International Grant Award.

Undergraduate and postgraduate taught students must be studying on campus to be eligible, postgraduate research students can be distance learning or on campus.

The International Grant Award will be automatically awarded at the point of offer and detailed in the offer letter.

8.2.6. Discount for full payment of fees

As an international student, if you pay in full before or at the point of enrolment, you will be eligible for a discount of £500.

This discount includes the following fees only:

9. Bursary, scholarship and award schemes

Payments in respect of all bursary, scholarship or award schemes will be paid as detailed in the criteria for each scheme, providing all eligibility criteria have been met.  Further information on all of the schemes available in the 2023/24 academic year can be found on our website

If you are eligible, you will be informed of the payment schedule.

If you withdraw from your course or interrupt your studies you may have to repay a percentage of the bursary/ies that you received in that academic year.  If you have any outstanding debt, the University will use the money from the bursary to pay the debt off.  Any money left over will then be refunded to you.

If your circumstances change, for example if your household income is reassessed at a higher value by Student Finance,, you may have to repay all or part of your bursary.

10. Accredited Prior Learning (APL)

10.1. Assessment of Prior Experiential Learning (APEL)

Experiential Learning is learning achieved outside of a formal learning environment.  It may include learning gained as part of work experience, volunteer work, or as part of a training course for which you have not received any formal qualification.

10.2. Assessment of Prior Certificated Learning (APCL)

Certificated Learning (APCL) is learning for which you will have received a formal qualification, for example a Certificate or Diploma of Higher Education, a Higher National Diploma (HND), a Foundation Degree, or individual modules/course units completed at another institution which have been validated under a Credit Accumulation and Transfer Scheme (CATS).

You will not be charged for an assessment of your prior certificated learning.

10.3. Tuition Fee adjustments as a result of APL

Your tuition fee liability will be adjusted to take account of the modules you will not be required to study as a result of your APL assessment:

If your application for APL has not been completed prior to your initial enrolment on your course, you will be charged the full tuition fee until the outcome of your APEL/APCL assessment is known.  Where this results in an overpayment of fees, upon successful accreditation of the prior learning you will be refunded the value of the module(s) for which prior learning credit has been awarded.

Adjustments to fee liability as a result of APL are made before all other applied discounts and may result in your not being eligible for fee discounts, including all international scholarships.

11. Refund Policy

This policy applies to enrolled students who subsequently withdraw (see note 6) from their programme of study before completion and relates only to fees paid personally by you or by your sponsor.

In all cases, an application for refund of fees will only be considered if the University has received a written notification of withdrawal from the student.  The date of receipt of the notification will be the effective date of withdrawal.  or interruption of studies.

In accordance with the Money Laundering Regulations, 2017, any refund due will be made using the original method of payment, i.e. credit/debit card payments will be refunded to the original card while bank transfers will be refunded to the account that was originally debited. Please note that where payments have been made by direct bank transfer, evidence of payment will be required to enable the University to process any refunds, where applicable, which can cause delays. Refund of Tuition Fee Loans will be returned to the Student Loans Company.

11.1. Undergraduate and PGCE – Home Students

The following policy applies on withdrawal:

Liability for students studying on courses with non-standard entry dates will be applied as above.

11.2 Undergraduate Students changing from honours to non-honours degree

If you change from an Honours to Non-Honours degree, whether you decide to change or it is required by the University, you will not be entitled to a refund of fees.

11.3 Undergraduate and PGCE – International Students

If you are a full-time International student and you withdraw (see note 6) within the 2023/24 academic year no more than 10 weeks after the start date of your course, you will be liable for a tuition fee of £5,500 (five thousand five hundred pounds exactly).  If you withdraw from your course after this point you will be liable for the full annual tuition fees for your course.  In the event that fees have been paid in advance, the appropriate refund will be made.

11.4. Postgraduate Taught – Home Students

The following policy applies on withdrawal or interruption of studies:

The University will notify the SLC of any withdrawal or interruption of studies resulting in the student becoming ineligible for any future payments, if payments are received after withdrawing the student will need to make arrangements with the SLC to repay any overpayment.

11.5. Postgraduate Taught – International Students

With the exception of International postgraduate dissertation stage only students (please see below), the following policy applies on withdrawal:

International postgraduate dissertation stage only students, who pay in advance but withdraw their application prior to the start of the course will be entitled to a full refund, but the advance payment will be retained.  Students who withdraw after the course has begun will not be entitled to any refund.

11.6. Postgraduate Research – Home

If you withdraw partway through your course of study, you will be eligible for a partial refund of your annual tuition fee for 2023/24 based on a pro-rata calculation of the number of days you have been registered in your current year of study, as a proportion of a full calendar year (365 days).  

Where relevant the University will notify the SLC of any withdrawal or interruption of studies, which will result in you becoming ineligible for any future payments.  If you receive any payments after withdrawing or interrupting your studies you will need to make arrangements with the SLC to repay any overpayment.,

11.7. Postgraduate Research – International

If you withdraw partway through your course of study, you will be eligible for a partial refund of your annual tuition fee for 2023/24 based on a pro-rata calculation of the number of days you have been registered in your current year of study, as a proportion of a full calendar year (365 days).   

This calculated fee adjustment will not apply if you withdraw within the first 10 weeks of your course, in which case you will be liable for an adjusted tuition fee of £5,500 (five thousand five hundred pounds).

Note 6: Includes students that withdraw and students that are withdrawn by the University.

11.8. Short Courses – all students

All students withdrawing from short or professional courses by the end of the first week of the course will be entitled to a full refund, withdrawals during the second week of the course will be subject to an administration charge of £50, and withdrawals after week 2 but before the start of a second semester will be subject to the fees for the units they have registered for in their first semester only.  After commencing a second semester, students are liable for the fees for all units they have registered for, no refund will be given.

12. Methods of Payment

The University encourages students to pay in advance and we accept the following payment methods:

Direct bank transfers will only be accepted in exceptional circumstances where all other payment methods have failed. These will need to be approved in advance by the Income Team using the contact details below. Please note that where payments have been made by direct bank transfer, evidence of payment will be required to enable the University to process any refunds, where applicable, which can cause delays.

Full details on how to pay can be found on the University webpages.

12.1 Instalments – Paying by Direct Debit

Students must have a UK bank account in order to set up a Direct Debit.  In agreeing to a Direct Debit to be set up, you are entering into a commitment to ensure there are the funds in your bank account at the due date.  

If you are aware that a Direct Debit will not be successful or, you are to cancel the direct debit you must notify the Income Team giving a minimum of five working days notice.  If your direct debit fails, your bank will also charge you a fee.  If a direct debit is cancelled, your outstanding debt becomes due for payment immediately.

If you withdraw from a course or interrupt your studies, you will be liable for payment of the outstanding fees as stated in the Fee Refund Policy as detailed in section 11.

13. Outstanding debt

No student with an outstanding account can progress to the next stage of their programme of study, receive an award, be considered for further qualifications or be given a reference from the University without prior approval from the Financial Operations Manager.  Once your fees become overdue, you will be sent statements and reminder letters.  Failure to pay your fees or arrange alternative appropriate payment arrangements with the Income Team will result in your access to learning resources (Moodle) being restricted and you will subsequently be withdrawn from your course. Following this your debt will be referred to the University debt chasing agents.  Such referrals will also incur Legal Recovery Costs and interest, which are also payable by you.

If you need information on your debt, please review your account by logging onto Mybills at https://mybills.glos.ac.uk/ or, to discuss repayment plans you should contact the Income Team at:

Income Team
University of Gloucestershire
Laurie Lee Building, Albert Road
Cheltenham
GL52 3JG                                     

Tel: 01242 714222       
Email: incometeam@glos.ac.uk

14. Financial help and advice

The University has a team dedicated to offering advice and guidance on a range of financial issues.  If you are experiencing financial difficulties or need assistance with your application to Student Finance, you should contact the Money Advice Team on 01242 714535 or email moneyadvice@glos.ac.uk.

There are some University Funds available to support eligible students facing financial hardship.  Further information can be found on our Funding web page.

Camille Stallard
Chief Financial Officer

APPENDIX A: TUITION FEE INSTALLMENT PAYMENT PLANS

Home students

CourseFull/part TimeNo. of InstalmentsDirect Debit (DD) Instalments (see note 7)
Undergraduate courses
Graduate Diploma
PGCE
Full-time8Monthly DD instalments to be collected 1st monthly
Undergraduate courses
Graduate Diploma
PGCE
Part-time5Monthly DD instalments to be collected 1st monthly
Short courses
(excluding CIPD)
Part-time5Monthly DD instalments to be collected 1st monthly
Postgraduate Taught
courses, excluding Graduate Diploma and PGCE.
(Including CIPD)
Full-time10Monthly DD instalments to be collected 1st monthly
Postgraduate Taught
courses, excluding Graduate Diploma and PGCE.
(Including CIPD)
Full-time3For students in receipt of a Postgraduate Loan only – 3 instalments
in line with Loan payment dates
Postgraduate Taught
courses, excluding Graduate Diploma and PGCE.
(Including CIPD)
Part-time10If studying one stage of course only; 1st Monthly DD instalments
Postgraduate Taught
courses, excluding Graduate Diploma and PGCE.
(Including CIPD)
Part-time20If studying more than one stage of a 2/3 year course;
1st Monthly DD instalments
Postgraduate Taught
courses, excluding Graduate Diploma and PGCE.
(Including CIPD)
Part-timedepends
on course
duration
For students in receipt of a Postgraduate Loan –instalments are
due in line with loan payment dates, 3 instalments per year for
the duration of your course, for example: for a 2-year course, 3 payments in year 1 and 3 payments in year 2.
Postgraduate Research
courses
Full-time /
part-time
10Monthly DD instalments to be collected 1st monthly

Note 7: Notifications of instalment dates will be sent to students within approximately 6 weeks from enrolment.

International students

CourseFull/part TimeNo. of InstalmentsNotes
Undergraduate courses
Graduate Diploma
PGCE
Full-time2£5,500 advance payment followed by 50% of the outstanding balance of fees before or at the point of enrolment.
Balance by Direct Debit from UK Bank Account:
Semester 1 starters: 5 January 2024
Semester 2 starters: 12 April 2024
Undergraduate courses
Graduate Diploma
PGCE
Part-time1£5,500 advance payment
Full payment of the outstanding balance of fees before or at the point of enrolment.
Postgraduate Taught
courses, excluding
Graduate Diploma and
PGCE.
(Including CIPD and
DMS)
Full-time2£5,500 advance payment followed by 50% of the outstanding balance of fees before or at the point of enrolment.
Balance by Direct Debit from UK Bank Account:
Semester 1 starters: 5 January 2024
Semester 2 starters: 12 April 2024
Postgraduate Taught
courses, excluding
Graduate Diploma and
PGCE.
(Including CIPD and
DMS)
Part-time1£5,500 advance payment
Full payment of the outstanding balance of fees before or at the point of enrolment.
Postgraduate Research
courses
Full-time2£5,500 advance payment followed by 50% of the outstanding balance of fees before or at the point of enrolment.
Balance by Direct Debit from UK Bank Account:
October intake: 5 January 2024
February intake: 12 April 2024
Postgraduate Research
courses
Part-time1
£5,500 advance payment
Full payment of the outstanding balance of fees before or at the point of enrolment

Tuition Fee calculator

To calculate the fees you need to pay at the point of enrolment, you can use our tuition fee calculator.

EXAMPLES OF FIRST YEAR PAYMENT PLANS (INTERNATIONAL STUDENTS)

These are examples to demonstrate possible payment plans, not all scenarios are illustrated here.

Example 1 – International student in receipt of the International Grant Award (IGA) starting undergraduate course.

Year 1 Undergraduate International annual fee
IGA applied to fee

£15,450
£2,000
Revised fee after IGA applied£13,450
Advance Payment£5,500
Outstanding balance at point of enrolment£7,950
Minimum payment due at enrolment£3,975
Final Balance, due by:
5 January 2024 (semester 1 starters)
12 April 2024 (semester 2 starters)

£3,975


On the above payment plan students will need to pay £9,475 to enable enrolment (advance payment + minimum payment due at enrolment)

Example 2 – International student in receipt of the International Grant Award (IGA) starting a full-time PhD

Year 1 PhD International annual fee
IGA applied to fee

£10,840
£2,000
Revised fee after IGA applied£8,840
Advance Payment£5,500
Outstanding balance at point of enrolment£3,340
Minimum payment due at enrolment£1,670
Final Balance, due by:
5 January 2024 (semester 1 starters)
12 April 2024 (semester 2 starters)

£1,670



On the above payment plan students will need to pay £7,170 to enable enrolment (advance payment + minimum payment due at enrolment)

Example 3: International student in receipt of the International Grant Award (IGA) starting a MBA Global

Year 1 MBA International annual fee 
IGA applied to fee

£16,400
£2,000
Revised fee after IGA applied£14,400
Advance Payment£5,500
Outstanding balance at point of enrolment£8,900

Final Balance, due by:
5 January 2024 (semester 1 starters)
12 April 2024 (semester 2 starters)
£4,450
On the above payment plan students will need to pay £9,950 to enable enrolment (advance payment + minimum payment due at enrolment) 

Example 4 International student in receipt of the International Postgraduate Scholarship (IPS) starting a MSc Data Science 

Year 1 MSc International annual fee 
IPS applied to fee 

£15,750
£7,875
Revised fee after IPS applied £7,875
Advance Payment£5,500
Outstanding balance at point of enrolment£2,375
Discount for full payment at enrolment£500

Final Balance paid at enrolment:

£1,875
On the above payment plan students pay the full fees (less any discount) by enrolment: £7,375

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