Coronavirus frequently asked questions
Current advice for prospective students who have applied to the University of Gloucestershire
Last updated: 10 August 2021
Your application and aspirations are important to us, and we have outlined some FAQs for prospective students covering:
- Starting in September 2021
- Postgraduate applicants
- International applicants
- Additional information for India applicants
1. Starting in September 2021: Most Common Questions
Is my degree expected to start as advertised?
Yes. At present we intend to deliver our undergraduate and postgraduate courses as planned in September 2021 and January 2022. Term dates can be found in the academic calendar.
Students who have already accepted a place for September 2021 should check their emails and register with our MyGlos student app – all updates are also via that site. We have also published an admissions statement and guidance on online interviews for students who are due to attend an interview or audition at Gloucestershire. We continue to welcome applications for September 2021 entry throughout the June-September period. If a course is full we will make this clear on UCAS.com and on our own website.
What will my course look like?
We are making plans for the new academic year based on the Government’s roadmap to end lockdown. This includes students being on campus to take part in face to face teaching and learning activities, using our extensive specialist facilities, accessing support and wellbeing services in person, and enjoying social activities with classmates and housemates. All of that in full accordance with whatever rules may be in force at the time to prevent further transmission of the Coronavirus.
Because of what we have learned in the pandemic, and the need to remain flexible, our plans include making continuing use of some of the online tools we’ve developed. The University has a very good technology platform, and our staff have developed tools and techniques to use this to provide our students with the best learning experience we possibly can
The vast majority of our scheduled teaching and learning activities will be in person on campus.
We are planning to provide lots of campus-based face to face activities, because we know that our students learn best, and enjoy it more, when they can be together and with their tutors. We pride ourselves on having a strong sense of community and belonging here at UOG
On average, 94% of teaching will be face to face in the first semester. Any scheduled online learning activities will be specifically those where technology improves the experience, or where we can provide students with exciting opportunities such as guest speakers or demonstrations.
We are also working with the Students’ Union to put on a full programme of social and community activities to mark your arrival in September, subject to any ongoing Government lockdown requirements. Our wide range of clubs and societies will be running, including our many sports teams.
As you prepare to move to University, we are doing everything we can as we plan for your arrival to ensure that you have an enjoyable, high quality, and rewarding experience here at the University of Gloucestershire. Our goal is to support our students to settle in, enjoy yourselves, learn well, achieve lots, develop your potential, make friends, have great new experiences, and gain a qualification that enables you to achieve your ambitions for whatever you want to go on to do in your life.
September 2021 applicants and entrants will be updated regularly during 2021 via email and on MyGlos
Are you teaching lectures online?
We are planning to provide as much on campus teaching as possible, because we know that our students learn best, and enjoy it more, when they can be together and with their tutors. We pride ourselves on having a strong sense of community and belonging here at UOG.
However, as with many industries, we have learnt a lot about working online during the pandemic, and we will continue to use some of the tools we have developed over the last 18 months. Any online teaching will be designed to enhance your learning opportunities, not to replace in person activities.
On average, 94% of teaching will be face to face in the first semester. Any scheduled online learning activities will be specifically those where technology improves the experience, or where we can provide students with exciting opportunities such as guest speakers or demonstrations.
With that said, we are ready to change our delivery methods should we be required to do so by Government, and should that become necessary, we will explain what that will mean for you and your course via MyGlos.
How will you make sure it is safe?
We will continue to follow Government and Public Health guidance at every stage. All our facilities are currently considered Covid-secure, thanks to extra cleaning regimes, safe room capacities, and the provision of hand sanitisers and cleaning stations for staff and students to use. Should the guidance change, in either direction, we will ensure we meet the required standards to help keep our community safe.
My course includes a placement. How will that work?
Most of our courses include compulsory and optional placement opportunities. We are working with our placement partners including local education organisations and the NHS to ensure a range of placement and experiential learning opportunities take place. These opportunities will vary and adapt particularly in line with government advice on social distancing requirements. The details of what is feasible will vary from case to case, depending particularly on how each placement provider needs to adapt to social distancing requirements.
We have a strong package of support for students looking for and on placements, and we will be running our suite of support services to all new and returning students in September, including workshops, group and one to one guidance sessions, mock interviews and CV advice.
What about the social side of university?
We are working with the Students’ Union to put on a full programme of social and community activities to mark your arrival, subject to any ongoing Government lockdown requirements. Our wide range of clubs and societies will be running, including our many sports teams. You’ll find out more on MyGlos over the summer.
How will I find out if things change?
We will keep you informed as the situation develops, including any changes in guidelines that mean we need to adjust our plans. We will send updates to our applicants by email, and will keep our website FAQs up to date so you can check them at any time. Please download MyGlos as that is your best source of information about starting university in September.
Information for Parents
We know that parents and supporters or students may be worried about what life is like at University during the pandemic, but we want to reassure you that safety is our highest priority. The University has put in place a number of measures to ensure student safety around campus and within accommodation.
At any time of the year, in any year, we want to ensure that students have the best possible experience here at the University of Gloucestershire, and are able to access the support they need. We have a range of mental health services for students, including online support through TogetherAll or time-limited counselling. For students with underlying health problems or a disability, we have a dedicated Disability Services Team. Find our more about our Student Support offer.
If you have any questions or concerns, you are welcome to contact our Helpzone team on 01242 714444 or email@example.com.
Specifically in relation to the pandemic, we ask any students who are displaying symptoms of who may have had a positive asymptomatic test to let us know using the reporting form they can access via MyGlos. This is so we can help keep everyone safe and ensure that any students who are self-isolating get the support they need.
For parents or supporters who need to report on behalf of a student, please call the Health and Safety team on 01242 714040 or email firstname.lastname@example.org.
Applying for University managed accommodation
Details on how to apply can be found here . You will be required to pay a £200 advance rent payment fee when you accept your room. We have a first-year accommodation guarantee in place provided students apply by 17 August 2021.
University managed accommodation contracts
Please pay attention to the contract start dates for your accommodation as these are fixed and cannot be adjusted to a later date. International students should note that if you undertake a period of online study from your home country and arrive late into this room, you will be charged from the contract start date. If you feel there is a chance of being delayed by a long period of time, we advise you do not book or confirm your accommodation until travel arrangements have been confirmed, this way you will not have to pay for any time you are not here. Do contact the Accommodation Office if you wish to discuss this option in more detail (email@example.com).
What if I am required to self-isolate on arrival to the UK?
If UK government rules state you must self-isolate upon your arrival in the UK, and you have applied and accepted a contract within University Managed Accommodation, then you will be required to self-isolate within your reserved room for the 10-day self-isolation period.
It is important to know that UK Government’s approach to ‘self-isolation’ is different from that of many other countries. Latest guidance can be found here.
For all other queries please contact firstname.lastname@example.org
3. Postgraduate applicants
I am considering making an application for 2021 but have not submitted it yet. Can I still submit an application?
Yes, we are accepting and welcoming applications for September entry.
What is the latest date I should accept my offer for my postgraduate degree?
The university does not have an acceptance deadline for postgraduate students, and we can still accept new students up to two weeks after teaching has commenced. However, we encourage postgraduate students to apply and accept your offer by August (for September entry) and December (for January entry) to allow sufficient time to prepare for your studies to commence. For international students, you should allow extra time as you may need to apply for a CAS and visa before commencing study in the UK.
4. International applicants
Travelling to the UK
The UK government has introduced a traffic light system (red, amber and green) for international travel. We advise you to check the UK Government’s list of countries and territories to determine what is required to enter England – see here. It is likely that you will either need to undertake a quarantine period in a Government approved hotel (red list countries), or self-isolate for 10 days (amber list countries).
Before you travel to the UK, you should:
- Check additional entry requirements and restrictions that have been introduced due to COVID-19 before travelling to the UK. This will include the need to complete a passenger locator form, and whether there is a requirement to self-isolate for 10 days on entering the UK. This will be in a managed quarantine hotel if you are arriving from a red list country. You must also get two COVID-19 tests after you arrive in England (on day 2 and day 8 of your quarantine). You’ll need to book these before you travel.
- Check when your course induction and teaching is due to begin, and make travel arrangements to arrive at least two weeks prior to this date (to allow time for self-isolation requirements if you are travelling from a Red or Amber list country).
- Complete the arrivals questionnaire which will be sent to you via email (from the University’s Visa and Immigration Team), if you have not already done so.
- You will also need to consider any international travel restrictions to the UK. If your programme is due to resume face-to-face teaching, and you feel you will not be able to arrive in the UK due to an international travel restriction, please contact Immigration@glos.ac.uk
- Ensure you have received a negative COVID-19 test within 72 hours of travel (please see below for more information on this).
Mandatory Covid-19 testing prior to travel
Passengers arriving from all international destinations will be required to present a negative COVID-19 test result before departing for England. Inbound passengers arriving by boat, plane or train will have to take a test up to 72 hours before departing the country they are in. More information can be found here.
Please do ensure you arrange for this test prior to your travel, as not having this may lead to an immediate fine of £500.
International Arrivals Package
The University is pleased to offer an International Arrivals package to support new students starting on a full-time degree at the University in September or October 2021. For all new international students, we will provide a free airport transfer service to ensure your journey to campus is hassle-free.
Transfer services are available from London Heathrow, Gatwick, Luton or Birmingham International to UOG campus (dependents will not be covered). The taxi transfer service must be booked at least 7 days in advance otherwise it cannot be guaranteed – this can be done by completing the International Arrivals questionnaire issued by the Visa and Immigration team. Please refer to the terms and conditions, below.
For students who are required to quarantine or self-isolate, if possible, please try to arrive to the UK ahead of time so you will have completed the required period and be able to participate in the first weekend of induction week, from 18 September 2021.
If you are traveling from a Red List country and a 10-day hotel quarantine period is required by UK Government, we will reimburse you £1,210 towards the costs of the approved quarantine hotel stay and PCR testing. We will provide a free taxi transfer service from your quarantine accommodation or an airport listed above (see terms and conditions, below).
If you are travelling from an Amber list country, we will reimburse you £210 towards your PCR testing costs taken when in the UK. For students who have booked University managed accommodation, we will offer a free self-isolation option of up to 10 days prior to the contract start date (from 4 September) and a welcome pack (including bedding, essential supplies) will be waiting in your accommodation. For students who are in private accommodation in Cheltenham or Gloucester, we will provide a welcome pack, which will be delivered, the day of or day after arrival (dependent on time of arrival). See terms and conditions, below.
Refund/credit for quarantine and PCR testing costs
Please keep a copy of your receipts. Any cost will be reimbursed or credited to your account in Semester 2 so you will need to keep the receipts safe in case of queries.
- For students studying on a course that is 1 year in duration (eg. top up (level 6), most postgraduate taught courses):
– Provided you meet the criteria outlined and you were required by UK Govt to either quarantine or self-isolate, you will be reimbursed the incurred costs (up to the value listed above) to your UK bank account in Semester 2 (February 2022).
– Students must set up a UK bank account and add UK bank account details to ‘Your Student Record’ on MyGlos. To receive a refund to your bank account, students will need to email email@example.com with the following information: student number, date of departure, country of departure, flight number, arrival date in UK and state if they had to use quarantine hotel and number of PCR tests taken on arrival in the UK. Please state International Arrivals claim as the subject line. The bank details must be added and email sent by 31 December 2020.
– Students must set up a UK bank account. Reimbursements will only be made in £/GBP sterling to the student’s UK bank account, or for students studying for more than 1 year at the University, a credit to your university account.
- For students studying on a course that is more than 1 year in duration at the University:
– Provided you meet the criteria outlined and you were required by UK Govt to either quarantine or self-isolate, you will be reimbursed as a credit to your student account which will be deducted against your tuition fees for your second year.
– Students will need to email firstname.lastname@example.org with the following information: student number, date of departure, country of departure, flight number, arrival date in UK and state if they had to use quarantine hotel and number of PCR tests taken on arrival in the UK. Please state International Arrivals claim as the subject line. The email must be sent by 31 December 2020.
Students must still be enrolled at the University and have paid full tuition fees on or before 7 January 2022 to qualify.
Airport taxi transfers
- Taxi costs are pre-paid by the University and only cover travel costs for the student. Should friends or family be travelling with you, students will need to email email@example.com to confirm total passengers and luggage and settle the remaining balance directly with the taxi company, Aero Cars.
- Students must be travelling to accommodation in Cheltenham or Gloucester to qualify for the free airport transfer service.
- Taxi costs include a maximum of 2 carry-on bags and 3 suitcases. For any additional luggage, students will need to email firstname.lastname@example.org and settle the remaining balance directly with the taxi company, Aero Cars.
- The taxi must be booked via the arrivals survey within the specified deadline (at least 7 days prior to arriving in the UK, otherwise it cannot be guaranteed). Students will receive email booking confirmation once the booking has been secured and must contact Aero Cars directly to make any changes. Students must also inform email@example.com of any changes to their arrival.
Accommodation for students from amber list countries
- For students who have booked University halls of residence, in order to qualify for a free stay during self-isolation (if required by the UK Government) you must arrive at least 10 days prior to the contract start date and in agreement with the Accommodation Office (firstname.lastname@example.org).
- We are aware that the red/ amber/ green status of your country of departure may change, so please be assured you can book your accommodation and taxi in line with the status at the time of booking accommodation/flights. However, if you are aware that your country status has changed please contact us immediately as this may affect the requirements.
- Costs will only be reimbursed if testing and isolation is required by the UK Government on arrival to the UK – see GOV.UK website. The financial package you are entitled to will be determined by the status (red/amber/green) of the country of departure on the date of your arrival in the UK, as detailed on the GOV.UK website.
I am fully vaccinated – do I still need to either quarantine or self-isolate on arrival in England?
After arrival in England you must take a COVID-19 test on or before day 2 (amber list countries) and if you’re arriving from a red list country you will need to take a COVID-19 test on or before day 2 and 8 of quarantine. The UK Government currently only recognises the following vaccinations: UK, EU or USA vaccination programmes. If you have received one of the recognised vaccine you will need to prove this on arrival – see the relevant Gov.uk page for more information.
If you have not received one of the recognised UK, EU or USA vaccinations you will still be required to quarantine (red list countries) or self-isolate (amber list countries) on arrival in England for the specified number of days. See here for a list of UK Government recognised vaccinations.
I have received one vaccination, what are the rules on arrival?
If you are not fully vaccinated (two vaccinations either UK, EU or USA recognised vaccination programme), on arrival in England you must:
- Quarantine at a Government approved hotel (red list countries) or self-isolate in the place you are staying for 10 days
- Take a COVID-19 test on or before day 2 (amber and red list countries) and on or after day 8 (red list countries)
The Department of Education have produced a simple FAQ document for students on the UK’s Managed Quarantine Service.
Providing false or deliberately misleading information when filling out your passenger locator form is an offence punishable by imprisonment.
You could be fined up to £10,000, imprisoned for up to 10 years, or both, if you do not provide accurate details about the countries you have visited in the 10 days before you arrived in the UK.
If you break the quarantine rules you may face a penalty of up to £10,000.
When should I plan to arrive in the UK?
To allow for a 10-day self-isolation period as is currently required for many countries and to enable attendance at course induction week, it is strongly advised that students arrive in the UK week commencing 6 September. You will need to complete the passenger locator form before entering the UK or you may be denied entry to the UK by the Home Office.
Students must inform the University (via the arrivals survey email sent by the Immigration Team) of their arrival date and place of residence. Students can arrive after this date, but must be ready to engage with the programme no later than 2 weeks after the course start date. If you cannot arrive in the UK in this time it may be possible to start your degree initially via distance learning. Please contact the Immigration Team and we will support you as needed.
Living in Gloucestershire
What is the guidance for accommodation for international students?
Please refer to section 2 for information relating to: how to apply for university managed accommodation, details on contract and payment terms, and information regarding travelling to the UK and University accommodation.
Our accommodation team is on hand to support applicants with any individual questions or concerns via email email@example.com
How do I guarantee my accommodation for September 2021?
If you are an international student starting in September 2021, we are offering an accommodation guarantee provided you have accepted the University as your firm choice and applied for accommodation by 17 August 2021 through the accommodation portal. You can email firstname.lastname@example.org for further information.
If I am required to self-isolate will the University offer accommodation?
For students who have booked University managed accommodation, we will offer a free self-isolation option of up to 10 days prior to the contract start date (from 4th September) and a welcome pack (including bedding, essential supplies) will be waiting in your accommodation. For students who are in private accommodation in Cheltenham or Gloucester, we will provide a welcome pack, which will be delivered, the day of or day after arrival (dependent on time of arrival).
If I am living in private accommodation and I am required to self-isolate, will the University support me?
For students who are in private accommodation in Cheltenham or Gloucester, we will provide a welcome pack, which will be delivered, the day of or day after arrival (dependent on time of arrival).
Does the university offer travel support from the airport to accommodation?
We are offering international students a free airport taxi service from the following airports: London Heathrow, Gatwick, Luton or Birmingham International. This is valid only for students travelling to UOG campus or their accommodation in Cheltenham or Gloucester and must be booked at least 7 days in advance. Students must book their free airport transfer through the arrivals survey email sent by the Visa and Immigration team.
For international students, will the University of Gloucestershire accept a letter from school/college if I cannot obtain a final transcript before September due to COVID-19? What documentation is required to be made an unconditional offer?
Yes, we will accept a formal stamped letter from your School or College if you are unable to obtain a final transcript.
Standard documentation for an unconditional offer is:
- A reference
- Evidence of meeting our English Language requirements
- A personal statement
- Evidence of your key academic qualifications
My offer includes an IELTS condition, but I am currently unable to sit an English language test due to the Coronavirus pandemic. What should I do?
Please make sure you check our list of accepted English language qualifications in case you already have something else which will meet your conditions.
EU applicants (who do not require a Student Route visa) and do not hold an English qualification can be offered the University’s English language test on a case by case basis. Eligible applicants will be contacted by the University’s Admissions Team.
We accept a range of English language tests and equivalencies including IELTS, IELTS Indicator, PTE Academic, TOEFL iBT, CPE and CAE. If we add any new options to these lists we will email you to make sure you are aware.
There is no deadline for you to provide a valid English language test, and we intend to be as flexible as possible. However, if you require a visa, you will need to adhere to the CAS request deadlines at the University of Gloucestershire.
We also offer Pre-sessional English courses online which include an English placement test if you are unable to provide IELTS or equivalent qualifications. This will allow us to determine which level course you should take.
How is the University ensuring a safe campus for students?
The University is planning to deliver all courses as planned and in person for starts in September 2021 and January 2022. We continue to create a safe environment at the University and students are encouraged to take lateral flow tests at least twice weekly while on campus.
We will continue to operate many of the methods we have put in place over the lockdown period in order to help keep our community as safe as possible. These include: regular enhanced cleaning of touch points and spaces, ongoing provision of hand sanitisers and cleaning materials for students and staff to use, continued promotion of good hygiene, maintaining good ventilation in all of our buildings, participation in the NHS track and trace system, continuing to encourage all staff and students to take part in regular asymptomatic testing maintaining social distancing and wearing face coverings in crowded and enclosed areas.
As an international student, will I be able to get a vaccination in the UK?
International students who live in the UK and are registered with a GP (general practitioner) will be able to access the Covid-19 vaccination in the UK, just as they are currently able to access healthcare. The NHS will let you know when it’s your turn to have the vaccine. Find out more on the NHS website and the NHS FAQs for students.
Will I be eligible for the new Graduate Route?
The UK Home Office have confirmed that the Graduate Route will open for applications on 1 July 2021. For more information on the Graduate Route, and the various concessions in place, please see the information provided by UKCISA here.
5. Additional information for India applicants
As India has been removed from the red list, travellers from India will no longer need to pay for and enter mandatory hotel quarantine from 0400 BST on Sunday 8 August. This removes a major cost (£1750) for Indian travellers and gives more flexibility about where they quarantine.
- Indian travellers must however still quarantine at home or a place of residence for ten days. They must also take a Covid-19 test prior to arrival in the UK, and book for and pay for two further Covid-19 tests to be taken on day 2 and day 8 after their arrival
- Those travelling to England under the voluntary Test to Release scheme, can choose to pay for another private Covid-19 test on day 5 of the quarantine. If the result is negative, they can end their quarantine on or after day 5. This is not the case in Wales Scotland & Northern Ireland
- India being removed from the red list also means visit visas will be processed and visit visa holders can enter the UK. This means families of students can travel with them if they wish to.
- The current policy around vaccines exempting travellers from any quarantine only applies to those travellers vaccinated in the EU, US and UK
What quarantining rules should under 18 visitors or students follow?
The guidance for under 18s travelling – the distinction there would be whether the u18 traveller is resident in the UK (e.g. a boarding school student) or visiting the UK. If they are visiting, they will need to home quarantine – if they are resident in the UK and meet the other rules, they may not need to home quarantine
If an international student is returning to the UK and was fully vaccinated by the UK Government vaccination programme, do they have to isolate?
No, provided negative day 2 test.
How do students get a refund if they booked their quarantine already?
Refunds for quarantine packages can be requested from CTM using the contact details on booking confirmation, although CTM is already emailing people with bookings in red countries which are changing to amber with instructions on how to cancel and obtain refunds.
Will the 48-hour cancellation notice stand?
The 48 hour period is waived for Red list country changes. Refunds can be requested at any time prior to travel.
What is the position for students who got vaccinated in the US but are flying out of India?
Not required to isolate if fully vaccinated in US provided day 2 test is negative.
What about student who have an EU passport but are flying out of India?
It is not about nationality. One’s passport is not a factor in Amber quarantine rules. If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).
Are double vaccinated Indian students exempt from quarantine – if they have recognised vaccines?
If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with the possibility of shortening to five days in England under the Test to Release programme). Recognised vaccines are UK, Europe and US.
What rules apply to students who are double vaccinated by Covishield or Covaxin in India?
If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).
Can parents travel with students to the UK to help settle them in?
Yes, but they are subject to the same quarantine rules as the student.
Students who have received a single vaccine of Covishield, can they get the second dose of Astra Zeneca in the UK? What quarantine rules apply to them?
We cannot give medical advice. With regards to travel and quarantine regulations, if you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).
Can students apply for short-term study visa from India now?
Yes, but they will still have to complete the mandated quarantine period, at a specified address, so they will need to factor this into their planning.
Can students travelling from amber-listed country join face to face classes?
Once they have completed the mandated quarantine period, they can join face-to-face classes.
Can students waiting for their airport pickup service from the university stay overnight before they travel?
Gov UK guidance permits overnight stay on their journey to their residence provided all guidance around distancing and isolating in this initial place of stay is in place.
Can students arrive in London and then travel to the University in a different city before starting quarantining? Or do they need to quarantine in city of arrival?
When you arrive in England, go straight to the place you’re staying to quarantine. Only use public transport if you have no other option, and make sure you follow safer travel guidance for passengers.
How can I pre-book my tests for day 2 and 8?
See link for guidance on testing before travelling to England. See link for process for booking tests post-arrival in England (day 2 and 8 tests).
Post arrival tests must be booked via this process.
Are the tests free or do I need to pay for them?
You will need to pay. For the booking process and further information on costs, please visit: https://www.gov.uk/find-travel-test-provider
How long do I have to pick up my BRP, since I will be quarantining for 10 days?
You should pick up your BRP once you have completed quarantine. You will not be penalised for any delay in picking up your BRP due to quarantine requirements.