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Coronavirus frequently asked questions

​​​​​​​​​​​​​​​​​​Current advice for prospective students who have applied to the University of Gloucestershire

Last updated: 4 November 2021


Your application and aspirations are important to us, and we have outlined some FAQs for prospective students covering:

  1. Starting in September 2021
  2. Accommodation
  3. Postgraduate applicants
  4. International applicants
  5. Additional information for India applicants

1. Starting in September 2021: Most Common Questions

Is my degree ex​​​​pected to start as advertised?

Yes. At present we intend to deliver our undergraduate and postgraduate courses as planned in September 2021 and January 2022. Term dates can be found in the academic calendar.

Students who have already accepted a place for September 2021 should check their emails and register with our MyGlos student app – all updates are also via that site. We have also published an admissions statement and guidance on online interviews for students who are due to attend an interview or audition at Gloucestershire. We continue to welcome applications for September 2021 entry throughout the June-September period. If a course is full we will make this clear on UCAS.com and on our own website.

Wh​​​​​​​​​​​at will my course look like? 

We are making plans for the new academic year based on the Government’s roadmap to end lockdown. This includes students being on campus to take part in face to face teaching and learning activities, using our extensive specialist facilities, accessing support and wellbeing services in person, and enjoying social activities with classmates and housemates. All of that in full accordance with whatever rules may be in force at the time to prevent further transmission of the Coronavirus.

Because of what we have learned in the pandemic, and the need to remain flexible, our plans include making continuing use of some of the online tools we’ve developed. The University has a very good technology platform, and our staff have developed tools and techniques to use this to provide our students with the best learning experience we possibly can

The vast majority of our scheduled teaching and learning activities will be in person on campus.

We are planning to provide lots of campus-based face to face activities, because we know that our students learn best, and enjoy it more, when they can be together and with their tutors. We pride ourselves on having a strong sense of community and belonging here at UOG

On average, 94% of teaching will be face to face in the first semester. Any scheduled online learning activities will be specifically those where technology improves the experience, or where we can provide students with exciting opportunities such as guest speakers or demonstrations.

We are also working with the Students’ Union to put on a full programme of social and community activities to mark your arrival in September, subject to any ongoing Government lockdown requirements. Our wide range of clubs and societies will be running, including our many sports teams.

As you prepare to move to University, we are doing everything we can as we plan for your arrival to ensure that you have an enjoyable, high quality, and rewarding experience here at the University of Gloucestershire. Our goal is to support our students to settle in, enjoy yourselves, learn well, achieve lots, develop your potential, make friends, have great new experiences, and gain a qualification that enables you to achieve your ambitions for whatever you want to go on to do in your life.

September 2021 applicants and entrants will be updated regularly during 2021 via email and on MyGlos  

Are you teaching ​lectures online?

We are planning to provide as much on campus teaching as possible, because we know that our students learn best, and enjoy it more, when they can be together and with their tutors. We pride ourselves on having a strong sense of community and belonging here at UOG.

However, as with many industries, we have learnt a lot about working online during the pandemic, and we will continue to use some of the tools we have developed over the last 18 months. Any online teaching will be designed to enhance your learning opportunities, not to replace in person activities.

On average, 94% of teaching will be face to face in the first semester. Any scheduled online learning activities will be specifically those where technology improves the experience, or where we can provide students with exciting opportunities such as guest speakers or demonstrations.

With that said, we are ready to change our delivery methods should we be required to do so by Government, and should that become necessary, we will explain what that will mean for you and your course via MyGlos.

How will you​​​​ make sure it is safe?

We will continue to follow Government and Public Health guidance at every stage. All our facilities are currently considered Covid-secure, thanks to extra cleaning regimes, safe room capacities, and the provision of hand sanitisers and cleaning stations for staff and students to use. Should the guidance change, in either direction, we will ensure we meet the required standards to help keep our community safe.

My course includes a placem​ent. How will that work?

Most of our courses include compulsory and optional placement opportunities. We are working with our placement partners including local education organisations and the NHS to ensure a range of placement and experiential learning opportunities take place. These opportunities will vary and adapt particularly in line with government advice on social distancing requirements. The details of what is feasible will vary from case to case, depending particularly on how each placement provider needs to adapt to social distancing requirements.

We have a strong package of support for students looking for and on placements, and we will be running our suite of support services to all new and returning students in September, including workshops, group and one to one guidance sessions, mock interviews and CV advice.

What about the​​​​​​​​​​​ ​​social side of university?

We are working with the Students’ Union to put on a full programme of social and community activities to mark your arrival, subject to any ongoing Government lockdown requirements. Our wide range of clubs and societies will be running, including our many sports teams. You’ll find out more on MyGlos over the summer.

How ​​​​​​​​will I fi​​nd out if things change?

We will keep you informed as the situation develops, including any changes in guidelines that mean we need to adjust our plans. We will send updates to our applicants by email, and will keep our website FAQs up to date so you can check them at any time. ​Please download MyGlos as that is your best source of information about starting university in September. ​

Information for Parents

We know that parents and supporters or students may be worried about what life is like at University during the pandemic, but we want to reassure you that safety is our highest priority. The University has put in place a number of measures to ensure student safety around campus and within accommodation.

At any time of the year, in any year, we want to ensure that students have the best possible experience here at the University of Gloucestershire, and are able to access the support they need. We have a range of mental health services for students, including online support through TogetherAll or time-limited counselling. For students with underlying health problems or a disability, we have a dedicated Disability Services Team​. Find our more about our Student Support offer​.

If you have any questions or concerns, you are welcome to contact our Helpzone team on 01242 714444 or helpzones@glos.ac.uk

Specifically in relation to the pandemic, we ask any students who are displaying symptoms of who may have had a positive asymptomatic test to let us know using the reporting form they can access via MyGlos. This is so we can help keep everyone safe and ensure that any students who are self-isolating get the support they need.

For parents or supporters who need to report on behalf of a student, please call the Health and Safety team on 01242 714040 or email studentservices@glos.ac.uk​. ​

2. Accommodation

Applying for University managed accommodation

Details on how to apply can be found here . You will be required to pay a £200 advance rent payment fee when you accept your room. We have a first-year accommodation guarantee in place provided students apply by 17 August 2021.

University managed accommodation contracts

Please pay attention to the contract start dates for your accommodation as these are fixed and cannot be adjusted to a later date.  International students should note that if you undertake a period of online study from your home country and arrive late into this room, you will be charged from the contract start date.  If you feel there is a chance of being delayed by a long period of time, we advise you do not book or confirm your accommodation until travel arrangements have been confirmed, this way you will not have to pay for any time you are not here.  Do contact the Accommodation Office if you wish to discuss this option in more detail (accommodation@glos.ac.uk).

What if I am required to self-isolate on arrival to the UK?

If UK government rules state you must self-isolate upon your arrival in the UK, and you have applied and accepted a contract within University Managed Accommodation, then you will be required to self-isolate within your reserved room for the 10-day self-isolation period.

It is important to know that UK Government’s approach to ‘self-isolation’ is different from that of many other countries. Latest guidance can be found here

For all other queries please contact accommodation@glos.ac.uk​

3. ​​​​Postgraduate applicants​​​​​​​

I am considering making an application for 2021 ​but have not submitted it yet. Can I still submit a​​n application?

Yes, we are accepting and welcoming applications for September entry.  

What is the latest date I sh​ould accept my offer for my ​​​postgraduate degree?

The university does not have an acceptance deadline for postgraduate students, and we can still accept new students up to two weeks after teaching has commenced. However, we encourage postgraduate students to apply and accept your offer by August (for September entry) and December (for January entry) to allow sufficient time to prepare for your studies to commence. For international students, you should allow extra time as you may need to apply for a CAS and visa before commencing study in the UK.​

4. International applicants

Travelling to the UK

The UK government has introduced a traffic light system (red, amber and green) for international travel. We advise you to check the UK Government’s list of countries and territories to determine what is required to enter England – see here. It is likely that you will either need to undertake a quarantine period in a Government approved hotel (red list countries), or self-isolate for 10 days (amber list countries).

Before you travel to the UK, you should:

Mandatory Covid-19 testing prior to travel

Passengers arriving from all international destinations will be required to present a negative COVID-19 test result before departing for England. Inbound passengers arriving by boat, plane or train will have to take a test up to 72 hours before departing the country they are in. More information can be found here.

Please do ensure you arrange for this test prior to your travel, as not having this may lead to an immediate fine of £500.


Arrivals

International Arrivals Package

The University is pleased to offer an International Arrivals package to support new students starting on a full-time degree at the University in September or October 2021. For all new international students, we will provide a free airport transfer service to ensure your journey to campus is hassle-free.

Transfer services are available from London Heathrow, Gatwick, Luton or Birmingham International to UOG campus (dependents will not be covered). The taxi transfer service must be booked at least 7 days in advance otherwise it cannot be guaranteed – this can be done by completing the International Arrivals questionnaire issued by the Visa and Immigration team. Please refer to the terms and conditions, below.

For students who are required to quarantine or self-isolate, if possible, please try to arrive to the UK ahead of time so you will have completed the required period and be able to participate in the first weekend of induction week, from 18 September 2021.

Red list

If you are traveling from a Red List country and a 10-day hotel quarantine period is required by UK Government, we will reimburse you £1,210 towards the costs of the approved quarantine hotel stay and PCR testing. We will provide a free taxi transfer service from your quarantine accommodation or an airport listed above (see terms and conditions, below).

Amber list

If you are travelling from an Amber list country, we will reimburse you £210 towards your PCR testing costs taken when in the UK. For students who have booked University managed accommodation, we will offer a free self-isolation option of up to 10 days prior to the contract start date.

If you arrive in the country, are legally required to quarantine, and do not yet have means to purchase essentials, please email accommodation@glos.ac.uk to confirm this, so they can issue a food voucher as necessary. Students are encouraged to ensure they have arranged appropriate payment cards before arrival in order to be able to order items as required.

Refund/credit for quarantine and PCR testing costs

Please keep a copy of your receipts. Any cost will be reimbursed or credited to your account in Semester 2 so you will need to keep the receipts safe in case of queries.

Students must still be enrolled at the University and have paid full tuition fees on or before 7 January 2022 to qualify.

Airport taxi transfers

Accommodation for students from amber list countries

I am fully vaccinated – do I still need to either quarantine or self-isolate on arrival in England?

After arrival in England you must take a COVID-19 test on or before day 2 (amber list countries) and if you’re arriving from a red list country you will need to take a COVID-19 test on or before day 2 and 8 of quarantine. The UK Government currently only recognises the following vaccinations: UK, EU or USA vaccination programmes. If you have received one of the recognised vaccine you will need to prove this on arrival – see the relevant Gov.uk page for more information.

If you have not received one of the recognised UK, EU or USA vaccinations you will still be required to quarantine (red list countries) or self-isolate (amber list countries) on arrival in England for the specified number of days. See here for a list of UK Government recognised vaccinations.

I have received one vaccination, what are the rules on arrival?

If you are not fully vaccinated (two vaccinations either UK, EU or USA recognised vaccination programme), on arrival in England you must:

Read about the fully vaccinated rules, quarantine and taking COVID-19 tests after arrival in England.

The Department of Education have produced a simple FAQ document for students on the UK’s Managed Quarantine Service.

Providing false or deliberately misleading information when filling out your passenger locator form is an offence punishable by imprisonment.

You could be fined up to £10,000, imprisoned for up to 10 years, or both, if you do not provide accurate details about the countries you have visited in the 10 days before you arrived in the UK.

If you break the quarantine rules you may face a penalty of up to £10,000.

When should I plan to arrive in the UK?

To allow for a 10-day self-isolation period as is currently required for many countries and to enable attendance at course induction week, it is strongly advised that students arrive in the UK week commencing 6 September. You will need to complete the passenger locator form before entering the UK or you may be denied entry to the UK by the Home Office.

Students must inform the University (via the arrivals survey email sent by the Immigration Team) of their arrival date and place of residence. Students can arrive after this date, but must be ready to engage with the programme no later than 2 weeks after the course start date. If you cannot arrive in the UK in this time it may be possible to start your degree initially via distance learning. Please contact the Immigration Team and we will support you as needed.

Living in Gloucestershire

What ​​​is the guidance for accommodation for international students?

Please refer to section 2 for information relating to: how to apply for university managed accommodation, details on contract and payment terms, and information regarding travelling to the UK and University accommodation.

Our accommodation team is on hand to support applicants with any individual questions or concerns via email accommodation@glos.ac.uk

How do ​​I guarantee my accommodation for September 2021?

If you are an international student starting in September 2021, we are offering an accommodation guarantee provided you have accepted the University as your firm choice and applied for accommodation by 17 August 2021 through the accommodation portal. You can email accommodation@glos.ac.uk for further information.

If I am required to self-isolate will the University offer accommodation?

For students who have booked University managed accommodation, we will offer a free self-isolation option of up to 10 days prior to the contract start date (from 4th September) and a welcome pack (including bedding, essential supplies) will be waiting in your accommodation. For students who are in private accommodation in Cheltenham or Gloucester, we will provide a welcome pack, which will be delivered, the day of or day after arrival (dependent on time of arrival).

If I am living in private accommodation and I am required to self-isolate, will the University support me?

For students who are in private accommodation in Cheltenham or Gloucester, we will provide a welcome pack, which will be delivered, the day of or day after arrival (dependent on time of arrival).

Does the university offer travel support from the airport to accommodation?

We are offering international students a free airport taxi service from the following airports: London Heathrow, Gatwick, Luton or Birmingham International. This is valid only for students travelling to UOG campus or their accommodation in Cheltenham or Gloucester and must be booked at least 7 days in advance. Students must book their free airport transfer through the arrivals survey email sent by the Visa and Immigration team.

My Offer

​For international students, will the University of Gloucestershire accept a letter fr​​​om school/college if I cannot obtain a final transcript before September due to COVID-19? What documentation is required to be made an unconditional offer?

Yes, we will accept a formal stamped letter from your School or College if you are unable to obtain a final transcript.

Standard documentation for an unconditional offer is:

My offer includes an IELTS condition, but I am currently unable to sit an English language test due to the Coronavirus pandemic. What should I do?​​​​

Please make sure you check our list of accepted English language qualifications in case you already have something else which will meet your conditions.

EU applicants (who do not require a Student Route visa) and do not hold an English qualification can be offered the University’s English language test on a case by case basis. Eligible applicants will be contacted by the University’s Admissions Team.

We accept a range of English language tests and equivalencies including IELTS, IELTS Indicator, PTE Academic, TOEFL iBT, CPE and CAE. If we add any new options to these lists we will email you to make sure you are aware.

There is no deadline for you to provide a valid English language test, and we intend to be as flexible as possible. However, if you require a visa, you will need to adhere to the CAS request deadlines at the University of Gloucestershire.

We also offer Pre-sessional English courses online which include an English placement test if you are unable to provide IELTS or equivalent qualifications. This will allow us to determine which level course you should take.

Find out more about our pre-sessional English courses

How is the University ensuring a safe campus for students?

The University is planning to deliver all courses as planned and in person for starts in September 2021 and January 2022. We continue to create a safe environment at the University and students are encouraged to take lateral flow tests at least twice weekly while on campus.

We will continue to operate many of the methods we have put in place over the lockdown period in order to help keep our community as safe as possible. These include: regular enhanced cleaning of touch points and spaces, ongoing provision of hand sanitisers and cleaning materials for students and staff to use, continued promotion of good hygiene, maintaining good ventilation in all of our buildings, participation in the NHS track and trace system, continuing to encourage all staff and students to take part in regular asymptomatic testing maintaining social distancing and wearing face coverings in crowded and enclosed areas.

As an international student, will I be able to get a vaccination in the UK?

International students who live in the UK and are registered with a GP (general practitioner) will be able to access the Covid-19 vaccination in the UK, just as they are currently able to access healthcare. The NHS will let you know when it’s your turn to have the vaccine. Find out more on the NHS website and the NHS FAQs for students.

Will I be eligible for the new Graduate Route?

The UK Home Office have confirmed that the Graduate Route will open for applications on 1 July 2021. For more information on the Graduate Route, and the various concessions in place, please see the information provided by UKCISA here.

5. Additional information for India applicants

As India has been removed from the red list, travellers from India will no longer need to pay for and enter mandatory hotel quarantine from 0400 BST on Sunday 8 August. This removes a major cost (£1750) for Indian travellers and gives more flexibility about where they quarantine.

See full guidance on rules for quarantining and testing in Amber list countries.

What quarantining rules should under 18 visitors or students follow?

The guidance for under 18s travelling – the distinction there would be whether the u18 traveller is resident in the UK (e.g. a boarding school student) or visiting the UK. If they are visiting, they will need to home quarantine – if they are resident in the UK and meet the other rules, they may not need to home quarantine

If an international student is returning to the UK and was fully vaccinated by the UK Government vaccination programme, do they have to isolate?

No, provided negative day 2 test.

How do students get a refund if they booked their quarantine already?

Refunds for quarantine packages can be requested from CTM using the contact details on booking confirmation, although CTM is already emailing people with bookings in red countries which are changing to amber with instructions on how to cancel and obtain refunds.

Will the 48-hour cancellation notice stand?

The 48 hour period is waived for Red list country changes. Refunds can be requested at any time prior to travel.

What is the position for students who got vaccinated in the US but are flying out of India?

Not required to isolate if fully vaccinated in US provided day 2 test is negative.

What about student who have an EU passport but are flying out of India?

It is not about nationality. One’s passport is not a factor in Amber quarantine rules. If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).

Are double vaccinated Indian students exempt from quarantine – if they have recognised vaccines?

If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with the possibility of shortening to five days in England under the Test to Release programme). Recognised vaccines are UK, Europe and US.

What rules apply to students who are double vaccinated by Covishield or Covaxin in India?

If you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).

Can parents travel with students to the UK to help settle them in?

Yes, but they are subject to the same quarantine rules as the student.

Students who have received a single vaccine of Covishield, can they get the second dose of Astra Zeneca in the UK? What quarantine rules apply to them?

We cannot give medical advice. With regards to travel and quarantine regulations, if you have been vaccinated under the US, UK or EU vaccination programmes, you may not need to quarantine. All other travellers from Amber list nations, including India, currently need to enter home quarantine for ten days (with possibility of shortening to five days in England under the Test to Release programme).

Can students apply for short-term study visa from India now?

Yes, but they will still have to complete the mandated quarantine period, at a specified address, so they will need to factor this into their planning.

Can students travelling from amber-listed country join face to face classes?

Once they have completed the mandated quarantine period, they can join face-to-face classes.

Can students waiting for their airport pickup service from the university stay overnight before they travel?

Gov UK guidance permits overnight stay on their journey to their residence provided all guidance around distancing and isolating in this initial place of stay is in place.

Can students arrive in London and then travel to the University in a different city before starting quarantining? Or do they need to quarantine in city of arrival?

When you arrive in England, go straight to the place you’re staying to quarantine. Only use public transport if you have no other option, and make sure you follow safer travel guidance for passengers.

How can I pre-book my tests for day 2 and 8?

See link for guidance on testing before travelling to England. See link for process for booking tests post-arrival in England (day 2 and 8 tests).

Post arrival tests must be booked via this process.

Are the tests free or do I need to pay for them?

You will need to pay. For the booking process and further information on costs, please visit: https://www.gov.uk/find-travel-test-provider

How long do I have to pick up my BRP, since I will be quarantining for 10 days?

You should pick up your BRP once you have completed quarantine. You will not be penalised for any delay in picking up your BRP due to quarantine requirements.