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Your Safety

We care about your safety

Your mental health and wellbeing matter to us. We are a home away from home, with outstanding support teams every step of the way.


Students chatting on campus

On-campus learning

All our campuses have been made Covid-secure, by introducing extra cleaning regimes, one-way systems in shared areas, safe room capacity, new signage, sanitisers and more.

We regularly review all our buildings and accommodation to assess the number of people they can safely accommodate, so social distancing is in place at all times.

We’re making sure all students receive the support they so desperately need, to meet learning outcomes and to experience as much of an enjoyable and positive university experience as possible, even throughout this unusual time.

“Students have coped amazingly well with all the changes to this new blended way of teaching.

I’m doing lots of different teaching sessions now online, whether it’s marine biology, trying to fit a practical into an online format or teaching statistical analysis or teaching about diversity and evolution. And in every class, I’ve been really impressed how well the students have adapted to this new way of learning.

It’s been pretty hard, there’s been some steep learning curves, but I think it’s gone pretty well so far and so thank you to all my students in those classes – I think you’ve done an amazing job of adapting to it. It’s been difficult.

There will be more challenges ahead, but I think we’ve all learnt from things that are going to be useful for when things go back to simper times.”

Matt Wood, Senior Lecturer in Biology

In safe hands

Close up of keypad on security door

24/7 security

If there’s an incident or you’re feeling worried, a member of our security team will be on hand day and night, to respond and take care of you.

Whether it’s an activated fire or intruder alarm, to report suspicious individuals or for students who find themselves locked out of their rooms.

Student outside nightclub

Safest night out

Both Cheltenham and Gloucester have been awarded Purple Flag status. This award celebrates social vibrancy and diversity in the evenings, but also acknowledges that both areas uphold a reputable level of safety as part of their night-time economy.

You can also look out for a member of our Student Community Patrol (SCP). A student-run society made entirely of volunteers who work alongside the police. Student Patrollers are professionally trained, meaning they’re able to assist anyone who may be facing difficulties on a night out, whether that’s a student or member of the general public.

Cheltenham Guardians at work

India Protocol

Cheltenham Guardians have a core mission to proactively engage with lone females who are on a night out. This comes after 20-year-old, India Eve Chipchase, was raped and murdered by a sexual predator after leaving a nightclub in Northampton.

Although the crime did not occur locally, it could. Therefore, India Protocol was introduced to prevent this fateful scenario from happening again.

Their safeguarding remit extends to all patrons of the evening and night-time economy. Whether that’s visitors to the town or existing residents – regardless of their age, sex or status.

Outstanding support

Disability & dyslexia

The disability, dyslexia and learning support service offers confidential, one-to-one support to students with disabilities, learning difficulties and medical conditions.


The counselling service helps with any emotional, psychological or mental health difficulties you may experience during your time at university.

Student finance

The Money Advice Team is here to discuss your options, whatever your situation. Right from the application process, we can offer confidential advice to prospective and current students.

Visas & immigration

Everything you need to know about visas and immigration as a prospective or current international student at the University of Gloucestershire.

Mental health & wellbeing

Advisers offer a confidential, one-to-one support service before and during your studies.

Student achievement

We offer a wide range of study support services to help you achieve your academic potential.

Faith & spirituality

The university warmly welcomes those of all faiths and world views, offering spaces for exploring values, beliefs and spirituality.

Equality & diversity

We are committed to being a community in which equality of opportunity is a reality for all applicants, students, staff, prospective staff and students, and Council.

Care Leavers Advice

Find out what support we have in place to help care leavers make the move to higher education.



There are Helpzones on every campus and they are also contactable online, via email or over the phone.

Operated by designated advisors, the accessible drop-in service is the first place to visit if you need support with any aspect of student life.

“Studying in the lockdown has been pretty intense but the Helpzone did give a lot of support for students who are struggling. But they have made every possible arrangement to assist everyone. And being an international student, there’s no greater support that I can receive than the Helpzone being still there for me.”

Ranggada Prabu Sadewa,
Marketing, Advertising and Branding student

A home away from home

Pittville Campus

Guaranteed accommodation in halls

Moving away from home is an exciting step, but it can also feel a bit scary. Don’t worry, our accommodation guarantee takes the stress out of moving in, offering you a guaranteed place in halls of residence.

We also have plenty of other accommodation options. Whether you want support and a family away from home, freedom and independence, or the best of both worlds – we have a place to suit everyone.

Anzilla on campus

“Pittville is such a lovely place to live. I’ve made great friends. We often walk into the town centre or go out together, and you always feel safe walking back after a night out. I think that’s important for international students, and especially our parents, to know that we are safe here.”

Anzila Salam, Digital Marketing student

Students relaxing

“Halls were great. I met lots of people who were in very similar situations to me, with some becoming some of my closest friends. I made lifelong friendships and it really gave me the opportunity to become independent and adapt to Uni life in a safe and supported environment.”

Harris Stovell, Graphic Design graduate

Harris Stovell

“Moving in day I remember my heart beating a million miles a minute from a mixture of emotions. It was the start of the rest of my student life at UoG. Living in halls/on the same campus as all your friends was like being on holiday for the entire year – the newness of it all never really wore off.”

Rhiannon Carter, History student

Worried about finding a place?
Get in touch with our student accommodation team. Email or call us on 01242 714544.

Our stories

We care about your safety. View our Instagram stories below to find out more.

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Make friends, learn new skills and get involved from day one.

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We’ve axed our printed prospectus and sustainability is woven into all our degrees.

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Cheese chasing, 3 vibrant campuses, over 45 festivals & more.

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Global placement, travel opportunities and expert lecturers.

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A home away from home, with outstanding support teams every step of the way.

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Small class sizes, over 80 clubs & societies and a diverse cohort from 60+ countries.

Want to hear more?

Who Cares is our new podcast which delves into what new university students care about. Our students and team discuss everything from how you’ll fit in and be supported, to student life in Gloucestershire and whether going to university is really worth it. You can listen on the player below.