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Estates and facilities

Estates and Facilities Services is a major support service within the university which provides effective and safe management of our diverse campuses, as well as development of our estate.

We offer a range of facilities and services designed to enhance the student experience, aiming for quality, cost-effectiveness, safety, and sustainability.

We aim to provide a coordinated and customer oriented approach to developing, maintaining and adapting the University’s diverse estate and a wide range of support services to create an environment which supports the University’s strategic goals and operational delivery.

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To request a service or report an issue, please email [email protected]

About us

Estates and Facilities is a multi-disciplinary department responsible for the long term planning, development and maintenance of the University’s estate.

We also provide a variety of facilities related services to all University faculties and departments. The team are responsible for providing services that are essential for the smooth running of the university as a whole and is key to supporting the overall student experience and, therefore, student learning and satisfaction.

Outside of the Principal's house at Francis Close Hall campus

Our services

From keeping our campuses safe and spotless to managing our green spaces and car parks, our team delivers a wide range of essential services.

These include security, cleaning, maintenance (both planned and reactive), waste management, and grounds care. We also oversee car parking, signage, and contractor coordination, while our catering services help fuel university life.

With a strong focus on sustainability, we support everything from eco-initiatives to long-term capital planning – ensuring our estate evolves to meet future needs.

Capital planning

The delivery of the University’s estates capital plan is well underway, and has seen the opening of the new FuturePark facilities at Park Campus, a new city centre campus in Gloucester and improved sustainability initiatives such as Air Source Heat Pumps and LED lighting.

Green lawn space at Park campus, Cheltenham, with a university building in the background.

Public use of our estate

We are proud of our spaces and welcome visitors to book and/or request use of both our indoor and outdoor spaces via a simple request process.